Frederick Chevrolet & Certified Pre-Owned - Service Center

Allegedly performed services with out permission. They were too fix a leaking engine oil pan gasket and they added coolant service, brake service, transmission service. Coolant and transmission had recent were too fix a leaking engine oil pan gasket and they added coolant service, brake service, transmission service. Coolant and transmission had recently been serviced, was not needed. The transmission had a premium sinthetic fluid in that they allegedly replaced with basic atf. Basic theft, dishonest business. More

Transmission issue 2017 Toyota Sienna. Covered under warranty I purchased which also included loaner. Typical transmission takes 2-3 day to replace. They have had my vehicle for 3 weeks. Covered under warranty I purchased which also included loaner. Typical transmission takes 2-3 day to replace. They have had my vehicle for 3 weeks. NO LOANER. I am 2 hours away and paying $1,000 a week for rental. Call and keep getting the runaround. Will not connect me with Manager. Everyone is always out to lunch. Contacting AG Office. More

Been buying vehicles at Fredericks since 1995. I can still remember the names of all the sales associates that helped me with my purchases including Carol F (awesome person) who sold me my first truck a still remember the names of all the sales associates that helped me with my purchases including Carol F (awesome person) who sold me my first truck after college. My last purchase at Fredericks was in 2014, and I could tell then that it was not the same dealership that my family and had grown to respect. So even though I bought new vehicles since 2014 I did not purchase them at Fredericks not only because of the treatment from the sales department but also because of treatment from the service department re an issue I had with a truck I purchased new from the dealership. So fast forward to today..... I thought I’d give them another chance at earning my business with a used vehicle purchase. Needless to say I remembered why I left. They have this thing they call “no hassle” pricing for their used vehicles. What a bunch of crock. I went there in the beginning of October to drive a 2017 Optima but I did not really like the vehicle (not Frederick’s fault). I did inquire about a 2019 Fusion which listed $17,800 but was told that the price is what it is, no negotiation, and was more than I wanted to spend for a second vehicle. Fast forward to November I come to find out the price is now only $15,800 (same price as the Optima I went to look at). Ok, so what happened to the “no hassle” pricing and the take it or leave it attitude??? Fast forward to today 1/15/21 now the “no hassle” price is $13,900. So I figured I’d give it one last try. Turns out it was a big hassle for me. After making the second trip (60 miles round trip) Fredericks again failed to gain my business due to their unwillingness to negotiate. FREDERICKS..... not worth the hassle More

Service Got my truck serviced and recieved a free inpsection as well. Easy to work with, great prices and fast! Highly recommend the service dept at Frederick Got my truck serviced and recieved a free inpsection as well. Easy to work with, great prices and fast! Highly recommend the service dept at Frederick Chevrolet. More

I worked with Bill Mayew on finding a new car after a horrible accident with my family and my car was totaled. He took me around the parking lot and let me test drive so many makes and models. I finally horrible accident with my family and my car was totaled. He took me around the parking lot and let me test drive so many makes and models. I finally ended up with a car I was very pleased with and the price was very reasonable. I can't thank Bill enough for his kindness, patience and service. I would highly recommend Bill as a sales rep. More

Excellent Service! I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for a few days, Rick had a 2016 Spark loaner ready for my convenience and I did not even have to request one! I will never trust my car to anyone but Rick or Pete at Fredericks Chevy, highly recommend! More

Not a bad dealership I've been visiting this dealership for a little over a year now with my certified Sonic and so far the service is what I would call "good". The parts I've been visiting this dealership for a little over a year now with my certified Sonic and so far the service is what I would call "good". The parts dept is kind of hidden away and the waiting room is not what I would call warm and inviting like a few really nice waiting rooms that I've been in with other brands like for example "Keller Ford" In Lebanon county. At Keller they even have free snacks and fruit for its customers, and this Chevy dealer could put some classic Chevy Memorabilia on the walls and create some kind of "car" atmosphere! More

Had a great 2nd experience today. The service team was courteous, helpful, informative and all smiles. Made this such a pleasant experience. Great folks here. courteous, helpful, informative and all smiles. Made this such a pleasant experience. Great folks here. More