Fred Martin Superstore - Service Center

Beautiful detail! Took my 4-year-old Chrysler 200 to be detailed, and when I picked it up I truly thought it was a brand new car! It sparkles from top to bottom, insi Took my 4-year-old Chrysler 200 to be detailed, and when I picked it up I truly thought it was a brand new car! It sparkles from top to bottom, inside and out! GREAT job and one-day service! More

Great Customer service The staff at Fred Martin are very nice and easy to get along with. They are honest and reliable. I rave about them all the time! The staff at Fred Martin are very nice and easy to get along with. They are honest and reliable. I rave about them all the time! More

Outstanding Salesmen & Service Salesmen at this dealership are wonderful not over bearing. And the service is exceptional..Would and have recommended them by far over any others.Tha Salesmen at this dealership are wonderful not over bearing. And the service is exceptional..Would and have recommended them by far over any others.Thank you Adam Huff and Tom Dunn and Brett. More

No loss time In and out quickly. No loss time of my day. Will be back in November for oil change. The associates were very helpful and explained to me everything t In and out quickly. No loss time of my day. Will be back in November for oil change. The associates were very helpful and explained to me everything they were doing to my Equinox. More

Awesome Service and great workmenship at Fred Martin super store. I will be going back there often and every three months for two more years. and great workmenship at Fred Martin super store. I will be going back there often and every three months for two more years. More

Oil Change If they would have one line funneling into the 2 that were working Those waiting the longest would be served first. Pulling into the shortest line do If they would have one line funneling into the 2 that were working Those waiting the longest would be served first. Pulling into the shortest line doesn't always work, one line may be moving faster. More

Definitely a class act! I have already left a 5-star review for our salesman, Anthony, but would like to give a shout-out to our service experience. It is one well-oiled mac I have already left a 5-star review for our salesman, Anthony, but would like to give a shout-out to our service experience. It is one well-oiled machine! James, thank you for the beautiful detailing and oil change on my recently purchased Dodge Journey. Mike, thank you for being so nice and taking the time to make sure I was comfortable in the rental car. I have learned if you want to be successful in a people-oriented business, you must make each and every person feel important. I was treated like royalty. I actually wondered if I was on candid camera! Thanks, "CAR GUYS"!! More

Service Excellence Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He g Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He goes beyond to make every experience perfect. A true salesman at heart, Dan has sold me tires even for my Mercedes !!!! he has sold us on buying THREE jeeps!!! Excellent Management candidate!! More

purchase and oil changes I bought my car 2 years ago and have free oil changes for 3 years. Even thou I live about 30 minutes away I drive there. They have always been very ki I bought my car 2 years ago and have free oil changes for 3 years. Even thou I live about 30 minutes away I drive there. They have always been very kind when I have gone there. More

Really? Took my 07 Hummer H3 that I purchased at the dealership in Jan. for a minor windshield wiper malfunction. Made online appt. showed up on time waited 2 Took my 07 Hummer H3 that I purchased at the dealership in Jan. for a minor windshield wiper malfunction. Made online appt. showed up on time waited 2 hrs. problem not resolved was asked to come back on another day so they could look at issues more thoroughly so I said ok. Went back second time after taking a day off work and waited 2 hrs. was told they figured out the issue with wipers and it was covered by warranty. Gave me a ride home told they would need to order parts. Came back gave me rental car and then later in day called and said that issue was not fixed and the part needed was not covered under warranty would cost almost $600.00! REALLY? Not happy with outcome so I just went picked my truck up to take it somewhere else but still had to pay $100.00 fee! What a joke! More