Fred Martin Superstore - Service Center
Barberton, OH
352 Reviews of Fred Martin Superstore - Service Center
Service Center Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a renta Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a rental similar to our vehicle and had our car ready by end of the day. Very informative and listened to our concerns. More
New tires Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. More
Courteous The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 an The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 and have been treated so well at the service department that I never considered using anyone else. The salesman texts or emails periodically to check on the car too. More
Scratch repair They did a decent job with the scratch repair. You can still see the scratches standing next to the vehicle but not from a distance. They did a decent job with the scratch repair. You can still see the scratches standing next to the vehicle but not from a distance. More
Free Oil Change? In regards to the oil change lube center. I took my car there for the free oil change I am to receive for 3 years. I could not believe I had to pay 40 In regards to the oil change lube center. I took my car there for the free oil change I am to receive for 3 years. I could not believe I had to pay 40$ for labor. Are u kidding me?? Basically the only labor I seen done was putting new wiper blades on I purchased. Is this your routine service to everyone? I left ther paying 79.00$ because they also talked me into some filter probably didn't even need. My husband said there is no wayI am going back there and yes u. An bet this story has been told to many. The girl who was in charge of my area was also very rude and acted like a know it all. Will do service elsewhere. Never again even if you do call it free. Lol. More
fast friendly servicecan't remember his name Took my car to get my own oil change the service was great it always is purchased my vehicle there I've never had a problem very professional will buy Took my car to get my own oil change the service was great it always is purchased my vehicle there I've never had a problem very professional will buy another vehicle in time from Fred Martin only thanks to the great service and my wonderful Dodge avenger I love it More
Awesome service Mike was my service man and treated me awesome. Every time I go there for any kind of service they treat me wonderful. I would highly recommend Fred Mike was my service man and treated me awesome. Every time I go there for any kind of service they treat me wonderful. I would highly recommend Fred Martin to purchase your next new or used vehicle. Especially since the people ar fr at and you get free oil changes for 3 years along with a free car wash with any service, I really like the car wash and when you get your car washed you can use the vacuum for free. More
Quick, well-done, friendly, professional treatment Total procedure took 10-15 minutes. Questions and work done was fully shown as well as explained to mycomplete satisfaction. Each member of the t Total procedure took 10-15 minutes. Questions and work done was fully shown as well as explained to mycomplete satisfaction. Each member of the team was very friendly. More
Always Perfect Bought my Wrangler there 2.5 years ago. Never an issue. Use the quick oil change all the time. Employees there are always very friendly and helpful Bought my Wrangler there 2.5 years ago. Never an issue. Use the quick oil change all the time. Employees there are always very friendly and helpful! More
Good work and timely Helpful honored my discounts and timely service, problem was diagnosed accurately and service was completed in a few days and I was kept informed thro Helpful honored my discounts and timely service, problem was diagnosed accurately and service was completed in a few days and I was kept informed throughout the process. More