Fred Martin Superstore - Service Center

Best in Class Service First time having my Jeep serviced at Fred Martin and I was very satisfied. The overall experience from the call to make the appointment until I picke First time having my Jeep serviced at Fred Martin and I was very satisfied. The overall experience from the call to make the appointment until I picked up my vehicle was significantly better than any other dealership we've ever used for service. More

Courteous and Professional Good afternoon. I have been pleased with Fred Martin Superstore since my first visit, and subsequent purchase 12/10/17 of my 2017 new Jeep Compass tha Good afternoon. I have been pleased with Fred Martin Superstore since my first visit, and subsequent purchase 12/10/17 of my 2017 new Jeep Compass that same day. They bent over backwards to get the deal done. And last Saturdays oil change, in which I was 2nd in Bay 3, only took from 7:58 am until 8:20 am, when I was done and on my way. Fantastic!! More

Factoy recall. Had a recall on 2017 Chrysler Pacifica. Appointment was made quickly by phone call. I checked in quickly and work was done on time. Service personn Had a recall on 2017 Chrysler Pacifica. Appointment was made quickly by phone call. I checked in quickly and work was done on time. Service personnel were polite, friendly and informative. I'm very satisfied. More

Vehicle Service & Repair Service and repairs were completed on time and as agreed. A recall item was addressed and software updates were completed correcting some minor glitc Service and repairs were completed on time and as agreed. A recall item was addressed and software updates were completed correcting some minor glitches which had appeared. More

Bumper refinish Contacted Fred Martin about finish coming off my 2017 Ram Rebels front bumper. They got right on it and told me to see Mike in service. Mike saw it ri Contacted Fred Martin about finish coming off my 2017 Ram Rebels front bumper. They got right on it and told me to see Mike in service. Mike saw it right away and took pictures of it and sent it to FCA. Couple of days later it was in getting fixed. Mike went the extra mile for me. He got me a courtesy car because it was going to take a few days. Bumper looks great. Great team. I know it was a small thing but it bothered me. I am glad that Mike and his team took it seriously. More

Happy Customer Service great as is usual. It was brought in for one problem and service tech found another. Both were fixed and I was back on the road in 2 1/2 hou Service great as is usual. It was brought in for one problem and service tech found another. Both were fixed and I was back on the road in 2 1/2 hours More

We have brought 2 cars . They are excellent. Great sales people. Service is always perfect . We always enjoy car shopping at Fred Martin . Everyone always greets you with a They are excellent. Great sales people. Service is always perfect . We always enjoy car shopping at Fred Martin . Everyone always greets you with a smile . More

Oustanding customer service. Very professional, courteous,and knowledgeable staff. The services I received were very efficient, and the staff explained information about each serv Very professional, courteous,and knowledgeable staff. The services I received were very efficient, and the staff explained information about each service that I had performed. Will definitely recommend Fred Martin Superstore to others interested in purchasing a vehicle. More

Service department The service experience i had was great! Bob said it would be just a few hours and he was spot on! Now i know where to go the next time i need my vehic The service experience i had was great! Bob said it would be just a few hours and he was spot on! Now i know where to go the next time i need my vehicle serviced. Great job service department! More

Vehicle service. I actually brought two vehicles in for service. Mike was my contact person and did a great job keeping me up to date on what was happening. The work I actually brought two vehicles in for service. Mike was my contact person and did a great job keeping me up to date on what was happening. The work was completed in a timely manner and everything was completed satisfactorily. No problems and will be certain to use them again. Thanks Mike and the service team at Fred Martin. More