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Fred Martin Superstore - Service Center
Barberton, OH
341 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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341 Reviews of Fred Martin Superstore - Service Center
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December 16, 2020
Smooth! Excellent service! Prompt great communications from start to finish can’t say enough about Fred Martin superstore a great experience would recommend to all! from start to finish can’t say enough about Fred Martin superstore a great experience would recommend to all! More
by JBOZSR
Verified CustomerEmployees Worked With
Jessica Easley
November 05, 2020
Brittany was very nice. But I am not happy about the service on my Fiat. My steering wheel is still going to the right, when I make a real sharp turn to the left my car makes a squealing noise. And when service on my Fiat. My steering wheel is still going to the right, when I make a real sharp turn to the left my car makes a squealing noise. And when I put my car in reverse it jerks. The part for my seat was wrong and the dealership has to reorder the proper part. I was told by Brittany when my seat part come in the technician is going to take my car apart to see what is going on. And also Brittany made sure I had a loaner car, which was awesome More
by nichellegraffenreed
Employees Worked With
Brittany rate her a five
January 25, 2020
Great in sales and in service I needed my splash guard put back on my Chevy Cruze and Taylor Black and the service guys at Fred Martin really came through for me. I had a great re I needed my splash guard put back on my Chevy Cruze and Taylor Black and the service guys at Fred Martin really came through for me. I had a great rental to drive in the meantime and when it was ready, they actually charged me $150 LESS than the estimate! More
by Josh Bricker
Employees Worked With
Taylor Black
October 18, 2019
Long term satisfaction I purchased a 2014 Ram Eco-Diesel brand new from Fred Martin. I'm 71 years old now, and I've purchased a lot of new cars in my life. The sales exper I purchased a 2014 Ram Eco-Diesel brand new from Fred Martin. I'm 71 years old now, and I've purchased a lot of new cars in my life. The sales experience and the subsequent service experiences are the best I've ever had. More
by victorvmax
Employees Worked With
Numerous employees
April 18, 2019
A well oiled machine. Hard to find a friendlier more competent group of individuals. Appreciate the extra time taken to explain what work was done. Will be my dealership of Hard to find a friendlier more competent group of individuals. Appreciate the extra time taken to explain what work was done. Will be my dealership of choice! Thank You. More
by Alirt1
Employees Worked With
Joe Zink
April 05, 2019
Great service, from the service department. I worked with Greg in the service department. Came in to have 4 recalls taken care of, was expecting to be there for 2 to 3 hours, but Greg got me out I worked with Greg in the service department. Came in to have 4 recalls taken care of, was expecting to be there for 2 to 3 hours, but Greg got me out in 1 hour. Great service. Thank you. A+.... would highly recommend... More
by Jhens1
Employees Worked With
Greg Kleibscheidel
March 27, 2019
Helpful, friendly, great team and well managed Stopped for a quick oil change. That it was. The staff all worked together. A couple of guys reported to be what was a manager/supervisor. Very pleasa Stopped for a quick oil change. That it was. The staff all worked together. A couple of guys reported to be what was a manager/supervisor. Very pleasant and friendly. I’ll definitely be back. More
by AmyMichelle
Employees Worked With
Chris
March 24, 2019
YES FRED MARTIN KNOWS CARS Superior service -- l had trouble with good battery going.dead leaving me stranded numerous times. (Ford Escape 2014) Jim and Brittany and the tec Superior service -- l had trouble with good battery going.dead leaving me stranded numerous times. (Ford Escape 2014) Jim and Brittany and the technicians came to my rescue and went above and beyond to make sure I was not stranded again. THEY KNOW CARS ---KEEP UP THE GOOD WORK!!!!! More
by escape14
Employees Worked With
Brittany and Jim
March 20, 2019
Oil change tire rotation I took my car in for a free oil change. The guys were all very helpful and friendly. I needed my tires rotated along with air filter and cabin filter I took my car in for a free oil change. The guys were all very helpful and friendly. I needed my tires rotated along with air filter and cabin filter changed. They pulled filters out and showed how dirty they were. They even showed me the new ones before installing them. They were all very knowledgable and friendly. I would highly recomend them. More
by Cherron
Employees Worked With
Brian Miller
