Fred Martin Superstore - Service Center

a day agoNEWGreat service. Extremely thorough. Shuttle a day agoNEW Great service. Extremely thorough. Shuttle service and complimentary car wash across street adds to overall experience. Matthew did a a day agoNEW Great service. Extremely thorough. Shuttle service and complimentary car wash across street adds to overall experience. Matthew did a great job handling my vehicle. More

I have been a customer of Fred Martin for the past year and had great service, knowledgeable staff, super friendly, and never a a long wait. and had great service, knowledgeable staff, super friendly, and never a a long wait. More

4 days to replace an oxygen sensor on Chevy truck! And then did not keep me informed just excuses about parts availability and did not offer loaner then did not keep me informed just excuses about parts availability and did not offer loaner More

Happy with the service as long as they follow up and give me my spare key. me my spare key. More

The men who serviced my oil change on Thursday April 29th 2021 were AWESOME 10's across the board. Yhese men were not at the actual dealership 2021 were AWESOME 10's across the board. Yhese men were not at the actual dealership More

Love the quality of work done on my car, the Service I experienced was great. Tim was also great, very professional and polite. Overall it was a great experience, experienced was great. Tim was also great, very professional and polite. Overall it was a great experience, More

Brittany lacks any sort of communication skills. While my car was in the possession of the dealership, my windshield was damaged. No one relayed that information. When I called to follow up on why my windshi car was in the possession of the dealership, my windshield was damaged. No one relayed that information. When I called to follow up on why my windshield was different I was met with lots of circles as to what happened. Brittany would not acknowledge her lack of communication. “unfortunately” seems to be her favorite word. 0/10. To not acknowledge my issue or give me any details — wow. Just wow. More

Don’t honor warranty . Was very disappointed spent two hours and got nothing repaired and wouldn’t give me a loaner car! The car was ten days since I bought it hours and got nothing repaired and wouldn’t give me a loaner car! The car was ten days since I bought it More

It was my first time visiting Fred Martin and right off the bat, the front desk rep was super nice, Jeff was attentive and my overall experience was great! I visited three dealerships to get my car apprai the bat, the front desk rep was super nice, Jeff was attentive and my overall experience was great! I visited three dealerships to get my car appraised and liked Jeff's style best, so I was happy to set up a follow-up meeting with my husband. He quickly and thoroughly answers our questions, briefly touched on other options without making us feel pressured and kept in touch through my preferred way of communication (texting) from start to finish. My husband and I look forward to working with him again! More

Wonderful service! We needed 2016 Jeep Compass serviced. We explained the issue and our concerns about the issue. They serviced our Jeep and it is running great! Thank you Mike and all at service center. Gr We explained the issue and our concerns about the issue. They serviced our Jeep and it is running great! Thank you Mike and all at service center. Grateful More