Fred Martin Superstore - Service Center
Barberton, OH
341 Reviews of Fred Martin Superstore - Service Center
I turned to Fred Martin for the recalls, and a radio issue I was having in my vehicle. I spoke with Mike from service who was very kind and extremely helpful. If you have any problems, I highly recommen issue I was having in my vehicle. I spoke with Mike from service who was very kind and extremely helpful. If you have any problems, I highly recommend getting a hold of Mike! More
Fast, effectively and informative. I was very satisfied with my oil change and car wash. The employees kept me informed about the process going on. with my oil change and car wash. The employees kept me informed about the process going on. More
I was questioned multiple times on why I wanted a tire rotation, I was told I didn’t need a rotation, also I asked for the tires to be crossed and again questioned on that as well. Then the service writer rotation, I was told I didn’t need a rotation, also I asked for the tires to be crossed and again questioned on that as well. Then the service writer didn’t tell his techs to cross them. I am unhappy with the improper use of an impact when rotating my tires. Then the serviceman proceeded to tell me I needed new lug nuts as an “FYI” as he so kindly put it. One of my tires was slammed upon my passenger side step by a different tech. So many things were not done like they used to be when I would use the fast lane for every service on this vehicle. More
Quick polite and efficient! Devon greeted me quickly and helped me get Dean. Dean was reasonably quick to come and had my service done in under 20 minutes. helped me get Dean. Dean was reasonably quick to come and had my service done in under 20 minutes. More
I bought a 2005 Town & County mini van to convert to a mini rv. It is in excellent condition with only 94,500 miles on it. When I signed the paperwork and drove off the lot before the first exit the EGR v mini rv. It is in excellent condition with only 94,500 miles on it. When I signed the paperwork and drove off the lot before the first exit the EGR valve went out, and the compressor for the ac went out. I started to frett immediately, since I bought it as is. But Fred Martin replaced bouth at no charge! I definitely recommend Fred Matin Superstore for purchasing a new or used car!! More
Service was excellent. Attention to detail was great and my concerns were completely addressed. Wasn't over charged or taken advantage of. Very thorough inspection so I know my vehicle is good for the upcom my concerns were completely addressed. Wasn't over charged or taken advantage of. Very thorough inspection so I know my vehicle is good for the upcoming trip. More
Great service. Fast and friendly. They were helpful and knowledgeable in explaining what was going on. Thank you for the help! The free car wash was nice too! knowledgeable in explaining what was going on. Thank you for the help! The free car wash was nice too! More
Excellent service!! Car was fixed quickly and representative was very helpful in keeping me updated along the way! I will definitely be coming back for any future services. Thank you!! representative was very helpful in keeping me updated along the way! I will definitely be coming back for any future services. Thank you!! More
Fred Martin express lube center is always convenient, cost effective, and the staff is outstanding. There were two vehicles ahead of me and I was still back on the road in around 25 minutes without the h cost effective, and the staff is outstanding. There were two vehicles ahead of me and I was still back on the road in around 25 minutes without the hassle of making an appointment and driving all the way to Kent for the same maintenance. Great value and even better staff members!!! More
Every time I get an oil change the staff is AWESOME…friendly, efficient, quick, honest plus a free car wash. I usually don’t have to wait very long. AWESOME…friendly, efficient, quick, honest plus a free car wash. I usually don’t have to wait very long. More