Fred Martin Superstore - Service Center
Barberton, OH
340 Reviews of Fred Martin Superstore - Service Center
Drove into the service lane for checking in and waited for more than 15 minutes. Then stood next to a service desk another couple minutes to get waited on. Had an appointment for 8am Thursday and was for more than 15 minutes. Then stood next to a service desk another couple minutes to get waited on. Had an appointment for 8am Thursday and was told on Saturday morning that the technician still hadn’t started my service. First oil change and tailgate latch adjustment was fixed by Tuesday afternoon. What would you give for a rating. More
I am very satisfied with the service I received. Will kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service. kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service. More
Very courteous employees. I feel very confident that my car was done right. Quick and easy. Tim the gentlemen that waited on me very helpful and friendly. car was done right. Quick and easy. Tim the gentlemen that waited on me very helpful and friendly. More
Great service, prompt and professional. Speedy Wash and Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Mar Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Martin over the past 20 years More
Personable crew who was very knowledgeable and kept me updated along the way. Crew worked very efficiently and got me out quickly. Will continue to take my truck here for service and will start to take my updated along the way. Crew worked very efficiently and got me out quickly. Will continue to take my truck here for service and will start to take my wife’s Jeep. More
Was given one price and charged another. I was up front and honest about what I had and what it needed. I was given a price and a time for it to be done they raised the price and took 7 days to do a simple and honest about what I had and what it needed. I was given a price and a time for it to be done they raised the price and took 7 days to do a simple tune up. I was told it would take one day and it took 7 days. Your service department is lacking. Was looking at either buying or leasing a new dodge from you. But after what I went thru with the service department I think I will go to a honest dealer. Thanks Gregory Smith More
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep. exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep. More
Very convenient place for oil change and routine maintenance. Free car wash too! For the most part you can stay in your car while the maintenance is completed and you have the ability to watch the maintenance. Free car wash too! For the most part you can stay in your car while the maintenance is completed and you have the ability to watch the technicians complete the job. More