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Fred Martin Superstore - Service Center

Barberton, OH

4.5
340 Reviews
Call Service Center (330) 753-4444

340 Reviews of Fred Martin Superstore - Service Center

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April 10, 2023

The guys were very nice and knowledgeable I was in and out More

by kimsavcic
Recommend Dealer
Yes
Employees Worked With
Idk. Just got an oil change
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars and your kind words! We hope to see you again for your next service appointment!

April 10, 2023

I was very happy with the process from start to finish. Mike was very thorough in explaining things to me and also with keeping me informed. This was one of the best customer service experiences I have had More

by JPOWERS918@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Mike Trissell
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Apr 11, 2023 -

Fred Martin Superstore responded

We're so happy to hear that Mike was able to provide you with a great service! Thank your for your business and for the 5-stars!

April 10, 2023

I was happy. William was very responsive I'm happy that my vehicle was repaired in relatively short order More

by BROCKMAN.BRIAN@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
William
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you for choosing us and for taking the time to leave us a 5-star review! Your business is appreciated!

February 13, 2023

Good experience have bought four vehicles from this store if I ever need another would buy here again More

by THEMADROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Joe my salesmen
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Feb 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad we have earned your business and we hope to see you back for your next service appointment!

February 07, 2023

Brahndon was fantastic to work with. He helped schedule a time that worked for me and kept me updated. More

by tracykoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brahndon
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Feb 08, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars! We're glad our service team was able to get you taken care of. Thank you for your review and for your business!

February 06, 2023

The oil change was quick and it was treated kindly and with respect. Makes it easy to get serviced. More

by Jbwarner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

February 06, 2023

My car is a lease to own , so it must be serviced there and I had no problems with Fred Martin on any and last visit ! Free coffee and popcorn , and You can walk around their show room and lots Thank very More

by Ford owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair, Joseph Pekar, Richard Bacon, Joe Boughton
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Feb 06, 2023 -

Ford owner responded

Check out FredMartin

February 03, 2023

Professional service. DETERMINATION: My 2011 Jeep Liberty was a challenge to find exactly what was wrong. They persevered over several days and found the cause! Great Pe More

by Irondawg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the mechanic! Excellence
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Feb 03, 2023 -

Fred Martin Superstore responded

We're glad we were able to get you back on the road! Thank you for choosing us and for the 5-star review! Our service team will be happy to hear it!

Feb 04, 2023 -

Irondawg17 responded

I will be back to see you ,check engine light came back on the next day ??????????????????

Feb 06, 2023 -

Fred Martin Superstore responded

We're sorry that happened. Please give us a call at 330-753-4444 and ask to speak with our service department so that we can get your vehicle back in here and see what went wrong. Thank you.

February 03, 2023

Mike and staff was super friendly and was about to get my truck in and out in a quick timely manner. More

by Bucky21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Fred Martin Superstore responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 03, 2023

Professional, efficient and polite. They had the work done ahead of schedule. You also get a free car wash. More

by Skylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. Mike and our team appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

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