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Fred Martin Superstore
Barberton, OH
2,621 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,621 reviews
January 06, 2025
Very friendly. Willing to take the time to review different aspects from the buyer. Thank you Willing to take the time to review different aspects from the buyer. Thank you More
by Barbara
January 04, 2025
Kelli is an asset to your company, totally friendly, knowledgeable and she made our new car purchase easy! knowledgeable and she made our new car purchase easy! More
by robert.fischer0838
Employees Worked With
December 27, 2024
The dealership was very clean and everyone we worked with was very friendly and the deal happened fairly quickly was very friendly and the deal happened fairly quickly More
by alisonro
December 23, 2024
The greatest car salesman there he really knows what he’s selling. He ain’t no sham selling. He ain’t no sham More
by Sprinkle monster
Employees Worked With
December 22, 2024
I feel at ease everytime I visit and know I’m always taken care of and with respect. taken care of and with respect. More
by Plush308
Employees Worked With
December 22, 2024
My experience was amazing getting my dream car. Trey Mihok was super knowledgeable and efficient. It felt we had been friends for years. Trey Mihok was super knowledgeable and efficient. It felt we had been friends for years. More
by Mackenzie
Employees Worked With
December 21, 2024
Friendly and helpful salesman with impeccable follow up traits. This allowed the deal to be negotiated and closed within 48 hours. traits. This allowed the deal to be negotiated and closed within 48 hours. More
by Jadellanno
Employees Worked With
December 11, 2024
Great staff, very pleasant to work with. Very knowledgeable and attentive. Bill King is a great salesman. I will recommend him to anyone wanting to purchase a vehicle from Fred Martin Very knowledgeable and attentive. Bill King is a great salesman. I will recommend him to anyone wanting to purchase a vehicle from Fred Martin More
by T_benson1972
December 10, 2024
As I said in my first review, the sales team (especially Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and at 75 YOA, I have had many. They were always friendly, curteous, caring, and patient during our experience with them. I'm not sure whether the Finance Department is considered part of the sales team or not, but there are a couple of things that could have expedited and made the experience even better. One thing is that they should ALWAYS do is identify who they are immediately in verbal communications. They do in written communications, so they should in verbal as well. I never had that problem with the sales personnel. The other thing they should ALWAYS do is to verify the email address with the customer before sending any emails (especially documents). That mistake could have saved the two extra days that it cost in the transaction. Other than that, I still say it was THE BEST experience that I have had and I would recommend the Fred Martin Superstore for anyone who needs to purchase a vehicle. More
by treemaker8149
Employees Worked With
Other Employees :
Kim Young, Ashly Arnold
December 10, 2024
I can't remember ever working with someone easier to deal with than Kelli. You can tell she takes a lot of pride making sure her customers are completely satisfied. with than Kelli. You can tell she takes a lot of pride making sure her customers are completely satisfied. More
by markbouchard
Employees Worked With
