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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,568 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,568 reviews

May 15, 2023

Very thorough and fast$ Nice thorough fast On time Efficient helpful gave a free car wash More

by OWENJ76@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Monroe
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May 16, 2023 -

Fred Martin Superstore responded

We're glad we were able to help! Thank you so much for your kind words and for your business! We look forward to seeing you again at your next service appointment!

May 15, 2023

Every thing was good just took along time Salespeople and financial guy were quick and efficient service department took awhile More

by jkharbert24
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
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May 16, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your 5-star review and for choosing us! We look forward to seeing you again!

May 13, 2023

Amber has been a pleasure to work with and has been helpful every step of the way through the buying process! More

by RAFIEBNE
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Fred Martin Superstore responded

It's great to hear that Amber was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 13, 2023

Our salesman, Chris Tompkins, was great! He found us the perfect car at a great price. Chris made the process easy and quick! More

by MUAHDEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

May 12, 2023

Recommended repairs that did not need repaired and failed to find real issue with vehicle. More

by JMPHIST
Recommend Dealer
No
Employees Worked With
Taylor
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May 12, 2023 -

Fred Martin Superstore responded

We're sorry to hear your experience was less than 5-stars. When we inspected your vehicle, we found multiple issues throughout the electrical system that were causing your vehicle not to start. Being that your vehicle is over ten years old, we also quoted some recommended maintenance. Our technician made a video of their diagnosis process for your vehicle and, after review, we do believe the recommendations we provided are accurate. If you have any other issues, please email us at Fmcares@fmcars.com and let us know. Thank you for your review.

May 12, 2023

Very kinda abd knowledgeable Very easy to work with and knowledgeable about the vehicles. Great More

by SL.WARNER
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 12, 2023 -

Fred Martin Superstore responded

Thank you for your kind words and for the 5-stars! We're glad we were able to help out! Congratulations on your purchase and we look forward to seeing you again for the next one!

May 12, 2023

It was a great experience with a knowledgeable rep that I worked with. All my issues were fixed as stated More

by Jeffrey.cadwell
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Monroe
Report | Print
May 14, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

May 12, 2023

Very pleasant and timely Offered me something to drink and popcorn very clean also Awesome More

by TMYERS
Recommend Dealer
Yes
Employees Worked With
Mike loucks
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May 14, 2023 -

Fred Martin Superstore responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you - Fred Martin Superstore Team

May 11, 2023

Very helpful in finding the right vehicle in the right price range. Courteous staff and service department. More

by EMAILADAM63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad that we were able to get you the right vehicle at the right price! Thank you for choosing us and we look forward to seeing you again for your service appointments! Congratulations on your purchase!

May 11, 2023

professional they did a fabulous job professionally trained precisely with timing they did a good job More

by mastersdeciple08
Recommend Dealer
Yes
Report | Print
May 11, 2023 -

Fred Martin Superstore responded

Thank you for your 5-star review and for your business! We're glad we were able to give you a great experience! We look forward to seeing you again at your next appointment!

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