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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,568 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,568 reviews

May 20, 2023

I like the way the actually care about what’s best for me they did a great job all around and got me the car I needed thank you guys More

by Bw383968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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May 21, 2023 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

May 19, 2023

Chris is an amazing staff person at Fred Martin superstore certainly goes above and beyond to please his customers More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about Chris and for the 5-star rating! We appreciate your business and look forward to seeing you again!

May 19, 2023

Will never forget my first car purchase! Thank you Fred Martin for the great service and flexibility More

by Tonystephens58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Breiding
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May 19, 2023 -

Fred Martin Superstore responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Thank you - Fred Martin Superstore Team

May 19, 2023

They helped me find the right car that I needed was helpful in setting it up More

by TORCHATHOME3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
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May 19, 2023 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

May 19, 2023

Great sales person, flexible willing to work with you and go the extra mile for your business More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Fred Martin Superstore responded

Thank you for the 5 stars, Mark! Your business is greatly appreciated. Thank you for choosing us and congratulations on your purchase!

May 18, 2023

I have dealt with Free Martin with my last 3 vehicles. All amazing experiences. This las time I dealt with Christopher Tompkins and he has been amazing. I would be happy to work with him again in the f More

by Ann.maggard0424
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for the kind words about Chris! We're happy to hear that we made a good impression. Thank you so much for your business and congratulations on your purchase!

May 18, 2023

Eric Breiding got me exactly what I was looking for at a great price and full amount for my trade-in as advertised. This is my third vehicle from Fred Martin and I travel 30 miles to get there even though I More

by RSZABO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
Report | Print
May 19, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your returning business and for the kind words about Eric! Hearing that we are able to make such a great impression means a lot to us. Thank you again and congratulations on your new Jeep!

May 17, 2023

Joe B was great, and helped me find exactly what I was looking for. Excellent experience all around! More

by Catiescollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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May 17, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for giving Joe a shoutout! Let us know if we can do anything else for you! Thank you for your business and congratulations on your purchase!

May 17, 2023

It was generally good with the exception of this survey. You need to find a better method, e-mail? More

by Dmessner@kent.edu
Recommend Dealer
Yes
Employees Worked With
4
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May 18, 2023 -

Fred Martin Superstore responded

We apologize about the survey but we do really appreciate you taking the time to fill it out! Thank you so much for the high review and for your business!

May 17, 2023

Work out great for me. Work out great with the sales man and was able to get a nice vehicle that should last a long time. More

by MARKDEMEZA@LIVE.COM
Recommend Dealer
Yes
Employees Worked With
RC Moyer
Report | Print
May 18, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words and high review! We're glad that we were able to get the right vehicle for you. Thank you so much for your purchase and we look forward to making your next experience even better!

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