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Fred Martin Superstore
Barberton, OH
2,568 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,568 reviews
October 03, 2023
went for a service that wasn't done at all very disappointed customer after i paid cash for car now the service department doesn't want to do the work that was promised on contract disappointed customer after i paid cash for car now the service department doesn't want to do the work that was promised on contract More
by ALBANYDIATORRES
Verified CustomerEmployees Worked With
October 03, 2023
Got mt transmission replaced. Crysler was more than generous with the warranty. Thanks a lot. Ryan was my repair contact and was very helpful always answering all my questions. Crysler was more than generous with the warranty. Thanks a lot. Ryan was my repair contact and was very helpful always answering all my questions. He also gave me a courtesy car during repair. I could not be happier with my car. It's like new. I give Ryan the highest possible rating. More
by ED
Employees Worked With
Ryan
October 02, 2023
Jeremy was awesome and very nice. His customer service was outstanding and I always love buying from Fred Martin His customer service was outstanding and I always love buying from Fred Martin More
by PROJECT180CORP
Employees Worked With
September 30, 2023
The process was great from the moment we walked in the door. Mike was incredible and treated us fairly like people and not s number and like we were his only customers. Kerry was great with the paperwork door. Mike was incredible and treated us fairly like people and not s number and like we were his only customers. Kerry was great with the paperwork and Mike finished up going through the car and helping me set up some of the features which was very much appreciated. More
by bowersfarmsmkt
September 30, 2023
Great job by Ambrose. We have purchased a few vehicles here, usually very happy. Felt rushed through the financing department. Didn’t explain total cost, interest rate. “S We have purchased a few vehicles here, usually very happy. Felt rushed through the financing department. Didn’t explain total cost, interest rate. “Sign, sign, sign, get out”. More
by DDKBOEHM
Employees Worked With
Ambrose Adams
September 30, 2023
This is my second time here and everyone is always nice to me and always will be to me and always will be More
by mrraymondcross
September 26, 2023
Jerome Perry and Matt Miller were very helpful in getting me exactly what I was looking for. They went above and beyond to help me and I will never forget that. me exactly what I was looking for. They went above and beyond to help me and I will never forget that. More
by Dan
September 26, 2023
Mike Rutherford was honest and VERY quick to get back to me and answer my 1 million questions!! Everything went super smooth!! Will definitely be back!! Even Kerry in the finance dept was a gem to work wit me and answer my 1 million questions!! Everything went super smooth!! Will definitely be back!! Even Kerry in the finance dept was a gem to work with!! What a great experience. Thanks Mike and Kerry!! More
by busdrivermom
September 24, 2023
Great experience! I recommend anyone looking for any car to go see mike. Drove 2 hours to get my new car and the best experience & smoothest experience I had buying a I recommend anyone looking for any car to go see mike. Drove 2 hours to get my new car and the best experience & smoothest experience I had buying a car More
by Kedronphenizy1
Employees Worked With
