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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,568 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,568 reviews

October 25, 2023

I have been purchasing a vehicle from this dealership for 23 years, and the service has been excellent. More

by antoine.pink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued business and for your 5-star review! We're happy to hear that we have been able to continually give you a great experience all these years. Thank you again and congratulations on your new Jeep!

Oct 25, 2023 -

antoine.pink responded

Thank you,

Oct 25, 2023 -

antoine.pink responded

Thank you,

October 24, 2023

Professional, courteous, timely check back with me while I was waiting for service multiple times. More

by wws555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 24, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing us and for leaving us a 5-star review! We look forward to seeing you again at your next service appointment!

October 21, 2023

Very friendly and professional, I would recommend them to anyone, took care of my service quickly More

by jasongriffin88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor black
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Oct 23, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you for choosing us and for leaving us 5-stars. We look forward to seeing you again at your next service appointment!

October 19, 2023

Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure- More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flip the detail man, phenomenal work!!!
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Oct 20, 2023 -

Fred Martin Superstore responded

We're glad to hear that Mike and Chris could help get you the vehicle you were looking for! Thank you for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again!

October 17, 2023

Nice selection to choose from. Professional service. Transparent. Worked to find me discounts on my new vehicle. More

by bdidi02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
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Oct 17, 2023 -

Fred Martin Superstore responded

We're glad to hear we could get you a great deal on a great vehicle! Thank you so much for shopping with us and congratulations on your purchase! We look forward to seeing you again!

October 16, 2023

Each time we have needed service, they schedule us very quickly. They explain thoroughly what the issue is, and give loaners if the car has to stay there…. The guys in service dept such as Logan and Ryan More

by Phughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bates, Ryan Scott
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Oct 17, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about out time and for your continued business! We look forward to seeing you again!

October 12, 2023

I have used this dealership several times w my 2015 Jeep Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for your continued business! We look forward to your next visit and hope to make your experience 5-stars!

October 12, 2023

My family has purchased 5 vehicles with Bill King would highly recommend Bill King to family and friends More

by michellek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fred Martin Superstore responded

Thank you for your continued business and for leaving us a 5-star review! We're glad to hear that Bill has been able to take care of you and your family over the years. Congratulations on your purchase and we look forward to seeing you again!

October 12, 2023

Great experience will definitely recommend it to my friends and family Reshad labooth was my salesman More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshad LaBooth
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Oct 12, 2023 -

Fred Martin Superstore responded

Thank you for your business and for the kind words! We're happy to hear that Reshad was able to help you get the right vehicle! Thank you again and congratulations on your purchase!

October 11, 2023

Very professional, great atmosphere and very knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try! More

by chriswalters_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Breiding
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Oct 11, 2023 -

Fred Martin Superstore responded

Chris, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

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