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Fred Martin Superstore
Barberton, OH
2,570 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,570 reviews
April 14, 2016
AWESOME This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find This is a fabulous dealership! I have bought several vehicles from this dealership.I always use their salesman Rob Zabel. He is great! You won't find a more honest salesman than this guy.He pulls no punches , tells you the honest truth -not your typical salesman at all! I have never had a bad experience at this plae.Everyone is always friendly ! I highly recommend them! And if they don't have what you're looking for they will find it for you! More
by shelbycrazy1
Employees Worked With
Rob Zabel
April 12, 2016
Great Service I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recomme I received great service while purchasing my vehicle with Fred Martin Superstore. My sales person and the finance staff was excellent. I would recommend Fred Martin Superstore to my family and friends. More
by herdyc
Employees Worked With
Bob Allen
April 10, 2016
New car Ashley Wehr was my salesperson and she did a very good job. She explained everything to me in detail. Everyone was very helpful at the dealership with Ashley Wehr was my salesperson and she did a very good job. She explained everything to me in detail. Everyone was very helpful at the dealership with any questions I had. I would highly recommend going to Fred Martin superstore More
by Hbmiller
Employees Worked With
Ashley Wehr
April 10, 2016
the right choice sales team worked hard to complete sale that matched me needs with my wants. I was treated respectfully and importantly. while the whole buying proces sales team worked hard to complete sale that matched me needs with my wants. I was treated respectfully and importantly. while the whole buying process took more then four hours beginning to end It was for a good deal. In all I'm happy with my experience and my car. More
by mcla1207
Employees Worked With
bob allen
April 04, 2016
Fast and Easy Found the truck I have been looking for on the web site. Made an offer in the wee hours of the morning. Later that morning I was contacted via email b Found the truck I have been looking for on the web site. Made an offer in the wee hours of the morning. Later that morning I was contacted via email by Dave Constantine. We did the back and forth thing on price a few times and by mid afternoon had a deal. Went in a few days later to sign papers and take delivery of truck. When it came time to sign everything, it was as agreed upon. No tricks or switches. More
by Matt C
Employees Worked With
David Constantine
April 02, 2016
Great experience! I have been to number of dealers looking for a new car with no success. Ashley instantly made me feel comfortable and at ease and helped me find an a I have been to number of dealers looking for a new car with no success. Ashley instantly made me feel comfortable and at ease and helped me find an amazing new car! More
by Jackie T.
Employees Worked With
Ashley, Bruno
March 31, 2016
Great experience Bob Allen was attentive and very personable..he helped us find the rote vehicle and the right loan even though our credit is less than perfect Bob Allen was attentive and very personable..he helped us find the rote vehicle and the right loan even though our credit is less than perfect More
by Shay Getchey
Employees Worked With
Bob Allen
March 29, 2016
Wonderful car buying experience I've purchased many vehicles from them and it's always a very good experience. No hastle and just a great vehicle purchasing experience.. I return abo I've purchased many vehicles from them and it's always a very good experience. No hastle and just a great vehicle purchasing experience.. I return about every three years for my new vehicle and occasionally my wife's also. More
by DPMviper
Employees Worked With
Rob Zabel
March 21, 2016
People Make The Difference My wife was seeking this special Jeep, having Jeeps from Fred Martin before. We were fortunate enough to be introduced to Rob Zabel who made the proce My wife was seeking this special Jeep, having Jeeps from Fred Martin before. We were fortunate enough to be introduced to Rob Zabel who made the process excellent. He was over the top excellent in service and make the deal to our pleasure and quick. I would recommend him to everyone!! More
by mario p weiss
Employees Worked With
Rob Zabel
March 21, 2016
Service Excellence Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He g Sometimes excellence is not visible. Dan Weiss who is my service advisor over and over again is beyond the top in knowledge and customer service. He goes beyond to make every experience perfect. A true salesman at heart, Dan has sold me tires even for my Mercedes !!!! he has sold us on buying THREE jeeps!!! Excellent Management candidate!! More
by mario p weiss
Employees Worked With
DAN WEISS
