Back

Fred Martin Superstore

Barberton, OH

4.7
2,570 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,570 reviews

May 11, 2016

getting what you want The sales person, Rob Z, was easy and nice to work with. He was pleasant, knows the inventory to help one in finding the vehicle they are looking for. More

by jeep 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
May 11, 2016

Outstanding buying experience Very easy to work with. It was a hands down a better experience than I had when I purchased a jeep from the North Olmsted dealer. More

by baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
May 10, 2016

Great my husband liked it My husband loved the service but I didn't the salesman was pushy... like begging us to buy a jeep... First they wanted 7000.00 down than all of a sud More

by Janice74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Simon and one other guy
May 11, 2016 -

Fred Martin Superstore responded

Janice, I first want to say thank you for purchasing a vehicle from Fred Martin Superstore. We do value all of our customers. As for the money down, customer can put down as much money as they would like when financing vehicles. If actually helps reduce risk for banks and in most cases banks will lower rates because of this. Lastly, as a company policy we do not go into detail about customer pre-approval or any type of approval over the phone due to large amounts of fraud going on in our industry. I hope this helps explain a little bit of what you dealt with at the store. Thank you!

May 07, 2016

Awesome!!! They paid off my JUNK car from Wally Armour, terrible place. I got a 2016 Chrysler 200!I love it! I get free oil changes for three years! I first star More

by Jessicablotner1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Allen
May 06, 2016

Jeep Lease My girlfriend from Michigan recently leased a 2016 Cherokee from Fred Martin. I have leased four vehicles there since 2007 and have been very happy wi More

by Lapaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lamptman assisted me in my first lease and is now the sales manager.
May 05, 2016

new car i was very impressed with the way i was taking care of at fred martin my car was in very poor condition but was still taken as trade , the sales peopl More

by cargirl1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob allen
May 05, 2016

" Don't judge a book by it's cover " My husband and I were ready to buy a new vehicle and we knew the exact one we wanted. I did some research online. I emailed the store and I received More

by Maria Moorehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zabel & Lonnie Murdock
May 02, 2016

2016 Jeep Cherokee I live in Northville, Michigan, and bought my Jeep from Fred Martin Superstore. My boyfriend lives in Akron, and has purchased four vehicles in the More

by judith415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel, Jeremy, and Rob.
April 29, 2016

Don't care about customers Purchased a new Jeep from them. I had an issue with the vehicle within hours of taking delivery. They told me tough and wouldn't let me switch to a More

by Chris Searles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, floor manager lied over and over.
Apr 30, 2016 -

Chris Searles responded

The dealership stepped up and made things right. Lover me Jeep and very pleased with the dealership and will go back there for my next car.

April 15, 2016

Love this dealer! This dealership seems to find the most pleasant, knowledgeable, courteous people of any dealer we've ever dealt with! We originally leased our Ram and More

by oldguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Zabel,
...
238
...