Fred Martin Superstore

AMAZING experience! This was our first purchase at Fred Martin and Todd Craig was fantastic. He was very prompt to answer all questions and made the buying process seamle This was our first purchase at Fred Martin and Todd Craig was fantastic. He was very prompt to answer all questions and made the buying process seamless. My kids were with me at pick up and every aspect of the experience was awesome and my kids did not want to leave! Kudos to Todd and the team at Fred Martin. More

The Best Car Experience Ever I bought a used car from Perry Sipe. He was very helpful in getting my the type of car for my needs.He and the Fred Martin team are very Friendly and I bought a used car from Perry Sipe. He was very helpful in getting my the type of car for my needs.He and the Fred Martin team are very Friendly and knowledgeable when it comes to rhe cars they sell.He was great with helping to get me financed.I recommend that anyone with credit issues go see Perry Sipe and the Fred Martin Credit team. They will do everything they can to watch you leave in the car you want. Thanks Perry and Fred Martin Team. More

We love Fred Martin in Barberton! (And Rob Zabel!) We have purchased 3 cars from Fred Martin in Barberton. Rob Zabel has helped us every time, and he always goes the extra mile. He is awesome!:) We are We have purchased 3 cars from Fred Martin in Barberton. Rob Zabel has helped us every time, and he always goes the extra mile. He is awesome!:) We are so happy with each and every car we have purchased! Most recently, we were looking for a reliable, low maintenance (and low cost) vehicle for our daughter to drive and take to college. One that can last her for the next several years. Rob listened to everything we wanted on the phone, and found the perfect vehicle for us. All 3 vehicles that we have purchased also get free oil changes for the next 3 years! Since we both commute an hour to work(each way), this has come in very handy. We are SO happy with Fred Martin, and Rob Zabel in particular. We even sent friends of ours to Rob, and they also purchased a vehicle that they love! More

The Effort to Make You Happy is There The title to the review may come off as strange, but it best describes the overall experience. This was my first time buying a new car (I bought a 201 The title to the review may come off as strange, but it best describes the overall experience. This was my first time buying a new car (I bought a 2016 Ram 1500 Big Horn) and this was also my first time going to a formal dealership as in the past I had bought cars from an auction dealer with no real formal lot. Needless to say I really did not know what to expect. Prior to coming to Fred Martin, I had strictly dealt with Falls Motor City for the months leading up to my purchase and had actually gone to Falls Motor City earlier that morning looking to buy the truck I wanted (they had it only in black, whereas I wanted Flame Red, but I was willing to settle). Unfortunately, we could not come to an agreement on a monthly payment and a proper amount for my trade in. As I walked away, I was assured by the dealer at Falls that no one would beat the price and rate that he was offering. I decided to take my chances anyhow. Knowing that Fred Martin was only 10 minutes away, I decided to go there, because I knew they had a very large selection in Ram trucks. When I showed up, I was with my dad and my wife, and we were promptly greeted and Tim Likens took us in as our salesman. I knew exactly what I wanted, knew they had it, and knew what price and payment rate I wanted it for. While Tim took my trade in to be tested and looked at, he directed us to the truck lot, where we looked at all the different models and colors (including the Flame Red one that I wanted). These guys have a great selection of different trims and colors for the Ram 1500, so I would recommend them as a great Ram Dealership. We quickly saw the one I wanted, sat inside, checked it out, and proceeded inside to do paperwork. This part of the process took awhile (several hours), but talking with friends and having been at Falls as well, this is just a part of the process. The commercials on TV of just walking in and 20 minutes later, leaving with a new car, are just not logistically possible. To keep it simple, Tim worked with us to get to the price we wanted. You have to negotiate cause its a car dealership and these guys have a specific job to do. Tim and the dealership were willing to negotiate and got us a rate that was $13/month less than Falls Motor City for the EXACT SAME TRUCK, despite being told hours earlier it was not possible. Fred Martin also gave me $500 more for my trade in. Then came the paperwork process with the finance guys. We worked with Rob and Mark (can't remember last names). At this point it was past closing time and we were some of the last customers of the day. It is a tiring process for both the shopper and the sales/finance guys,especially at the end of the day, but Rob and Mark worked with us to make the process as easy as possible. Rob even found a clerical error (I would have never noticed - the county we were from was wrong on the paper and when he put the correct one in it saved us around $400), which saved us a lot of future hassle if we would have even ever noticed. This is not something he necessarily had to do, but went out of his way to save us money. The car buying process is time consuming and you have to do your research and crunch your numbers. This is a universal fact for all car dealerships. That being said, Tim (sales), Rob and Mark (financing) made a legitimate effort to make this experience a great one and to make me happy. Most importantly they ended up beating Falls Motor City's monthly rate for the exact same truck and same amount of time (months) by about $18/month when it was all said and done. Something Falls claimed could not be done. I love my truck (and hope that will not change) and I am very happy with my experience with this dealership. Thank you guys! More

Bought a new car I bought a new car from Rob Zabel. It's the 4th car I've bought from him. Great experience as always. The finance guy Jim Hatfield was awesome too! I bought a new car from Rob Zabel. It's the 4th car I've bought from him. Great experience as always. The finance guy Jim Hatfield was awesome too! More

Great job Mike Blasedel is a great salesman and I won't buy another car from anyone else. The sales staff is the best in the area. Mike Blasedel is a great salesman and I won't buy another car from anyone else. The sales staff is the best in the area. More

Went to look at a Dodge ended up with a TrailBlazer Wasn't to impressed with driving 40 mins to find the SUV we wanted had a safety issue. Worked with Bob Hobday, he wasn't the greatest. When we came Wasn't to impressed with driving 40 mins to find the SUV we wanted had a safety issue. Worked with Bob Hobday, he wasn't the greatest. When we came back to pick up our Trailblazer it wasn't ready, but no one called us to tell us that they took it in for ball joints replacement. They gave us a rental for the weekend as we were turning I our lease in Cleveland, so we would be out a car. Michael Blasdel, became our salesman (as Hobday was out), was fun to work with, he has very good customer service skills and knows his job well.. Will go back to him again. More

Finally got a dependable truck After hours of searching online to find a truck that would be dependable and that I could afford I ended up at Fred Martin Superstore. Once I got ther After hours of searching online to find a truck that would be dependable and that I could afford I ended up at Fred Martin Superstore. Once I got there I was welcomed with a smile and directed to a contact person and from there we chatted about what I would need in a truck and what I would be comfortable spending. From there Bob Allen found me the truck that would be both affordable and dependable. I was a bit uneasy about this because it was not the truck I thought I was coming to check out. However, after the test drive and exploring the features on this truck I was very impressed. He had found the truck of my dreams! My GMC Sierra is both affordable and dependable. With this being my fourth car I am finally confident that I made the right decision with this truck! Thank you Bob Allen and the whole team at Fred Martin Superstore! More

Bruno and Brian made things easy! We needed a new van, but weren't looking forward to spending half the day at a dealership. However it couldn't have been more pleasant with Brian and We needed a new van, but weren't looking forward to spending half the day at a dealership. However it couldn't have been more pleasant with Brian and Bruno. They did everything to accommodate us and our family to have a 5 star experience! Come and see one of them if your in the market for a new car, truck or van. More

Leasing a new car They were very helpful in finding the car that I wanted. Worked with me on the cost and payments. This was the second time that I have leased a car They were very helpful in finding the car that I wanted. Worked with me on the cost and payments. This was the second time that I have leased a car with this dealership. More