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Fred Martin Superstore
Barberton, OH
2,578 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,578 reviews
October 29, 2016
Purchase new Doege Journey I used the USAA car buying service and the dealership beat that price. Obviously Excellent price and respect. Additional respect demonstrated for ve I used the USAA car buying service and the dealership beat that price. Obviously Excellent price and respect. Additional respect demonstrated for veterans. I will return for the next purchase. More
by Bircht1051
Employees Worked With
All were extremely friendly and professional
October 27, 2016
Oil Change I went in for a scheduled oil change to their Fast Lane facility and was greeted by Scott. He was very friendly and courteous. He didn't pressure me i I went in for a scheduled oil change to their Fast Lane facility and was greeted by Scott. He was very friendly and courteous. He didn't pressure me into buying anything but he did talk to me about certain items they offered. I didn't feel uncomfortable at any time. More
by Rodney
Employees Worked With
Scott
October 23, 2016
Service work Service advisor called early day after dropping off my vehicle with answer to problem. Gave me schedule of when work would be preformed and when I co Service advisor called early day after dropping off my vehicle with answer to problem. Gave me schedule of when work would be preformed and when I could come pick it up. They called when work was done and getting my paperwork ready and me getting out of there was very quick. All people were very courteous More
by wayno
Employees Worked With
Bob
October 22, 2016
Big selection of Cars Staff was courteous, Everyone was friendly and professional. I found a truck that was a great deal. I did not have to wait long. Even had a bag of p Staff was courteous, Everyone was friendly and professional. I found a truck that was a great deal. I did not have to wait long. Even had a bag of popcorn while I waited. More
by KooldadGPB
Employees Worked With
Tim
October 20, 2016
Chrysler 200S We are extremely happy with our Chrysler purchase from Fred Martin. We recommend them to anyone looking for an honest deal. Very friendly and knowledg We are extremely happy with our Chrysler purchase from Fred Martin. We recommend them to anyone looking for an honest deal. Very friendly and knowledgeable staff. More
by Sherrijane
Employees Worked With
Rob Zabel
October 18, 2016
Service Center When I bought my car, I was signed up to receive free oil changes for three years. This service, which includes a safety check on my vehicle as well When I bought my car, I was signed up to receive free oil changes for three years. This service, which includes a safety check on my vehicle as well as an oil change, has really come in handy! They are fast, honest and keep me informed on what my vehicle needs at the time. More
by cmccrork
Employees Worked With
Sarah
October 16, 2016
My Service experience Took my car in for Service received a rental while it was being serviced I was happy when I got my car back with the Dylan coat on it Took my car in for Service received a rental while it was being serviced I was happy when I got my car back with the Dylan coat on it More
by Peach38
Employees Worked With
Brian and james
October 13, 2016
Honest, quick, and easy The sales team was very honest in getting me into a good vehicle for a price that I could afford. Never tried to get sale me. Made paperwork as was qu The sales team was very honest in getting me into a good vehicle for a price that I could afford. Never tried to get sale me. Made paperwork as was quick and painless as possible. I would definitely recommend to my family and friends to go to Fred Martin Superstore. I will also go back as a returning customer. More
by Moonman1969
Employees Worked With
Bob Hopday, Bob Bashoor.
October 12, 2016
Oil change. Fast, easy, pleasant experience. Had no problem. Used the fast lube facility, and did not have a long wait. Able to go when able, did not have to mak Fast, easy, pleasant experience. Had no problem. Used the fast lube facility, and did not have a long wait. Able to go when able, did not have to make an appointment. More
by Mac, erry
Employees Worked With
Did not get names.
October 12, 2016
Great experience!! I was exceptionally pleased with the service I received while looking for a used car. Bruno did an awesome job and will definitely be recommending ot I was exceptionally pleased with the service I received while looking for a used car. Bruno did an awesome job and will definitely be recommending others. More
by Connie
Employees Worked With
Bruno
