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Fred Martin Superstore
Barberton, OH
2,580 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,580 reviews
November 27, 2016
Awesome service Mike was my service man and treated me awesome. Every time I go there for any kind of service they treat me wonderful. I would highly recommend Fred Mike was my service man and treated me awesome. Every time I go there for any kind of service they treat me wonderful. I would highly recommend Fred Martin to purchase your next new or used vehicle. Especially since the people ar fr at and you get free oil changes for 3 years along with a free car wash with any service, I really like the car wash and when you get your car washed you can use the vacuum for free. More
by Mimi1222015
Employees Worked With
Mike
November 24, 2016
Great service I went to a few different car dealers looking for a car. I was not planning on buying just there to look. After stopping at 2 other dealers, I went to I went to a few different car dealers looking for a car. I was not planning on buying just there to look. After stopping at 2 other dealers, I went to Fred Martin because I purchased my last car there. I felt like they we buying the car with me, not just trying to sell me a car. They wanted to make sure everything was right with the deal and that I was completely satisfied with the entire process More
by Mike
Employees Worked With
Robert Kilmer
November 17, 2016
Minivan purchase Looked at a number of other places first and could not find what we were looking for. Our salesperson at Fred Martin was pleasant to work with and did Looked at a number of other places first and could not find what we were looking for. Our salesperson at Fred Martin was pleasant to work with and did not try to sell us vehicles and features we were not interested in. Found what we wanted and purchased it for a reasonable price. More
by Minivanfamily
Employees Worked With
Kimberly
November 12, 2016
Quick, well-done, friendly, professional treatment Total procedure took 10-15 minutes. Questions and work done was fully shown as well as explained to mycomplete satisfaction. Each member of the t Total procedure took 10-15 minutes. Questions and work done was fully shown as well as explained to mycomplete satisfaction. Each member of the team was very friendly. More
by Steeldave
Employees Worked With
Technicians
November 12, 2016
Always Perfect Bought my Wrangler there 2.5 years ago. Never an issue. Use the quick oil change all the time. Employees there are always very friendly and helpful Bought my Wrangler there 2.5 years ago. Never an issue. Use the quick oil change all the time. Employees there are always very friendly and helpful! More
by lil
Employees Worked With
Not Sure
November 11, 2016
Good work and timely Helpful honored my discounts and timely service, problem was diagnosed accurately and service was completed in a few days and I was kept informed thro Helpful honored my discounts and timely service, problem was diagnosed accurately and service was completed in a few days and I was kept informed throughout the process. More
by amyjoy44310
Employees Worked With
Unknown
November 10, 2016
Great sales experience! I am a Jeep owner and just got a great deal at Fred Martin Superstore - Todd was very knowledgeable and helpful in getting me into a new 2017 Jeep. I I am a Jeep owner and just got a great deal at Fred Martin Superstore - Todd was very knowledgeable and helpful in getting me into a new 2017 Jeep. I highly recommend Fred Martin Superstore for competitive prices and great sales staff More
by LynieG
Employees Worked With
Todd Craig
November 03, 2016
Couldn't be happier! Hands down, best car buying experience I have ever had! Brandon took care of all of the leg work before I even got there! Easy to work with , and very Hands down, best car buying experience I have ever had! Brandon took care of all of the leg work before I even got there! Easy to work with , and very, very helpful! I recommend FM to everyone - from the sales team, to the finance department! I am very thankful for all of their help! More
by HMS31
Employees Worked With
Brandon Alexander, Used car Managers, and Finance guys
November 02, 2016
AMAZING Worked the deal via phone and email due to being 3 hours away. When I arrived everything was just as they said. Hands down excellent customer service Worked the deal via phone and email due to being 3 hours away. When I arrived everything was just as they said. Hands down excellent customer service from everyone I encountered! Very attentive to my needs. Very happy customer, will definitely recommend them and be back myself. More
by mis23h45wv
Employees Worked With
Lisa Allison, Dan New Car Manager (sorry cant remember his last name)
October 31, 2016
False advertising These guys are scam artists. I saw a car that was 20% off MSRP that was exactly what I wanted on their website. Exchanged emails with a few folks to c These guys are scam artists. I saw a car that was 20% off MSRP that was exactly what I wanted on their website. Exchanged emails with a few folks to confirm the car was available. Upon arrival at the store they "could not find the car". Then it became "the owners wife's car". I said no problem will take another for the same price and was told they cannot do that. Unreal, save your time and money and. Buy from somewhere else. Would give a Zero if I could. Scammers! More
by ronash
Employees Worked With
Ed surovi
