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Fred Martin Superstore
Barberton, OH
2,583 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,583 reviews
May 06, 2017
everyone in the service department is great the service department is great. They take the time to explain what needs to be done and why I have never had a problem with any repair they have do the service department is great. They take the time to explain what needs to be done and why I have never had a problem with any repair they have done. excellent work. More
by Lin55
Employees Worked With
Mike
April 23, 2017
PHENOMENAL The service team went above and beyond to meet my needs , there was a delay and Scott knew that would be an inconvenience for me so he went above and The service team went above and beyond to meet my needs , there was a delay and Scott knew that would be an inconvenience for me so he went above and had me out in a timely manner More
by justjeepit
Employees Worked With
Scott Keener
April 14, 2017
Wonderful sales experience with Josh Josh was more than courteous and gracious. He was genuine. He helped us work around our schedule and enabled us to take the car we ended up leasing Josh was more than courteous and gracious. He was genuine. He helped us work around our schedule and enabled us to take the car we ended up leasing home to be able to explore it in detail. Thanks Josh. More
by tk1won
Employees Worked With
Josh Morosko
April 09, 2017
Great customer service, and efficient too! Worked with Ed Surovi. He was great. Not pushy, very customer oriented and understanding and explained everything he needed to. I was very impressed. Worked with Ed Surovi. He was great. Not pushy, very customer oriented and understanding and explained everything he needed to. I was very impressed. I got the car I wanted, and didn't have to waste time there! Thanks Ed! -Brittany More
by bely0926
Employees Worked With
Ed Surovi
April 07, 2017
Purchasing a 2017 Ram We just purchased a new 2017 Ram 2500 with the help of salesman, Jeremy Lynch. We knew which truck we wanted, what we wanted for our truck that we wer We just purchased a new 2017 Ram 2500 with the help of salesman, Jeremy Lynch. We knew which truck we wanted, what we wanted for our truck that we were trading in and how much extra we wanted to spend. Jeremy was fantastic to work with! He knew the products, the warranties, the rebates and the services offered by the dealership. Jeremy was not pushy, just informative. We would highly recommend visiting Fred Martin Super Store and asking for Jeremy! The dealership offers many services and perks for their customers. Thank you! More
by The Kimbles
Employees Worked With
Jeremy Lynch
April 04, 2017
Repeat Customer This is the second new car I have purchased from Fred Martin. Knowledgeable salesman. Very helpful and courteous staff. This is the reason I keep retu This is the second new car I have purchased from Fred Martin. Knowledgeable salesman. Very helpful and courteous staff. This is the reason I keep returning to Fred Martin Superstore! More
by Ruth Jackson
Employees Worked With
David Constatine
April 04, 2017
Buying a new car Nice place to do business, salesman knew his product, was very helpful and courteous. Facility was clean and well maintained, great selection of cars Nice place to do business, salesman knew his product, was very helpful and courteous. Facility was clean and well maintained, great selection of cars to view. More
by PencilPusher
Employees Worked With
Salesman and finance guy
April 01, 2017
Great salesman It took me a long time to pull the trigger on buying a new car and deciding what I wanted, David Constantine was so patient and there was no pressure It took me a long time to pull the trigger on buying a new car and deciding what I wanted, David Constantine was so patient and there was no pressure whatsoever, a rare find these days. Great guy! More
by wendy12
Employees Worked With
David Constantine
March 23, 2017
Great experience Had a really good experience with Fred Martin and they did whatever it took to make me a satisfied customer! They got me into my dream car and I could Had a really good experience with Fred Martin and they did whatever it took to make me a satisfied customer! They got me into my dream car and I couldn't be happier! More
by Auser17
Employees Worked With
Scott Chelbina Tim Smith
March 18, 2017
Number "1"dealer A dealer that knows what customer service is all about, both in sales and service. Whether buying new or used your important and they'll work with you A dealer that knows what customer service is all about, both in sales and service. Whether buying new or used your important and they'll work with you for the best deal. More
by gjgunny08
Employees Worked With
See Marcus Austin for your car purchase. A good guy that will do his best to get you the vehicle you need. The entire staff will treat you with great customer service.
