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Fred Martin Superstore

Barberton, OH

4.7
2,585 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,585 reviews

May 28, 2018

Absolutely love my truck I went into Fred Martin looking for a used ram I had nick rizzoto as my sales man he went above and beyond to help me out I could not be any happier I More

by Djoneszx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick rizzoto
May 06, 2018

Great experience We went for a maintenance check/oil change. Always great customer service, always pleasant and helpful as to what is needed..Would definitely recomme More

by Nancy1234
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Recommend Dealer
Yes
Employees Worked With
Scott
April 29, 2018

Great car buying experience, All the staff were very helpful and courteous would recommend to anyone. Honest drove from Columbus vehicle was ready to go , got us on the road very More

by Truckguy
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Price
Recommend Dealer
Yes
Employees Worked With
Ed surovi, Rhonda, Michael antonece, Mr Martin
April 23, 2018

Excellent followup When we purchased our van and left, something didn't feel right in the steering (shaking). Took it right back and they got it in a couple days later, More

by tk
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Recommend Dealer
Yes
Employees Worked With
Scott Keener
April 22, 2018

Love this place I have bought 3 cars at this dealer I have been there for many many different reason They are respectful and courteous from the vips to the oil chan More

by Hawaii18
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Recommend Dealer
Yes
Employees Worked With
To many to name
April 18, 2018

Best in Class Service First time having my Jeep serviced at Fred Martin and I was very satisfied. The overall experience from the call to make the appointment until I picke More

by lmbaker
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney,
April 17, 2018

Friendly I felt real comfort in working with Fred Martin people on making a deal happen. No fuss no pressure no mess. Just pure and simple deal. More

by hhfox1281
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Recommend Dealer
Yes
Employees Worked With
Theron
April 15, 2018

Horrible customer service. Sold vehicle with several issues They sold us a vehicle with several issues. Vehicle wouldn't pass echeck. They temporarily fixed it, but now the same issue is causing the vehicle to More

by Fredmartinisgarbage247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Chlebina, Chad Willis
April 07, 2018

Courteous and Professional Good afternoon. I have been pleased with Fred Martin Superstore since my first visit, and subsequent purchase 12/10/17 of my 2017 new Jeep Compass tha More

by BBD512
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Recommend Dealer
Yes
Employees Worked With
I don't recall
April 06, 2018

Factoy recall. Had a recall on 2017 Chrysler Pacifica. Appointment was made quickly by phone call. I checked in quickly and work was done on time. Service personn More

by Chief Joesph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names.
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