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Fred Martin Superstore
Barberton, OH
2,586 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,586 reviews
April 20, 2019
Friendly, knowledgable staff I bought a Jeep Grand Cherokee and I absolutely love it. I had a pleasant experience during my visit & I would recommend this dealership. I've been sh I bought a Jeep Grand Cherokee and I absolutely love it. I had a pleasant experience during my visit & I would recommend this dealership. I've been shopping for a SUV for a month & I did not go back to 2 of the dealerships because of lack of knowledge about the vehicles. Mike was very knowledgeable, personable & made my experience pleasant. The Cashier ( name?) who I purchased the clear coat option from also offered to do my husband's Porsche for a much more reasonable price than the Porsche dealership. So he was happy as well! More
by Sandy T
Employees Worked With
Mike in Sales and the Cashier with the fake spilled coffee on his desk
April 18, 2019
A well oiled machine. Hard to find a friendlier more competent group of individuals. Appreciate the extra time taken to explain what work was done. Will be my dealership of Hard to find a friendlier more competent group of individuals. Appreciate the extra time taken to explain what work was done. Will be my dealership of choice! Thank You. More
by Alirt1
Employees Worked With
Joe Zink
April 15, 2019
Very good service Overall good experience problems I had with the jeep were taken care of they provided a rental at no charge so I would recommend this dealership Overall good experience problems I had with the jeep were taken care of they provided a rental at no charge so I would recommend this dealership More
by Apat
Employees Worked With
Scott
April 11, 2019
Buying a car Was very pleased with Tim who help me get into a 3rd row seating car was originally looking for a used vehicle and he got me into a 2019 Dodge Journe Was very pleased with Tim who help me get into a 3rd row seating car was originally looking for a used vehicle and he got me into a 2019 Dodge Journey se blacktop special edition. I love it and my time there was great. The whole staff was friendly. More
by Tashia618
Employees Worked With
Tim
April 06, 2019
Excellent and right to the point Great experience. Spoke with Dan the sales manager before I even came in. Mostly spoke about numbers and everything before I came in, made the process Great experience. Spoke with Dan the sales manager before I even came in. Mostly spoke about numbers and everything before I came in, made the process at the dealership fast and easy. Was in and out in a few hours! Chandler the salesman was excellent as well! Overall a great experience and would recommend anyone to go and deal with Dan and Chandler! More
by AnthonyT
Employees Worked With
Dan, Chandler
April 06, 2019
Great experience with fair deals This was my first time buying a car from a dealership and Ryan vongunten made it an easy, fun and fair experience for me and my fiance. We are complet This was my first time buying a car from a dealership and Ryan vongunten made it an easy, fun and fair experience for me and my fiance. We are completely satisfied and would recommend this dealership to everyone. More
by Pauld1986
Employees Worked With
Ryan vongunten
April 05, 2019
Great service, from the service department. I worked with Greg in the service department. Came in to have 4 recalls taken care of, was expecting to be there for 2 to 3 hours, but Greg got me out I worked with Greg in the service department. Came in to have 4 recalls taken care of, was expecting to be there for 2 to 3 hours, but Greg got me out in 1 hour. Great service. Thank you. A+.... would highly recommend... More
by Jhens1
Employees Worked With
Greg Kleibscheidel
April 04, 2019
Considerate about my conerns and prcong for monthly payments Fred martin helped me when i needed a car before and they were very considerate of my decsions and concerns Great job Fred Martin.... Will be back in Fred martin helped me when i needed a car before and they were very considerate of my decsions and concerns Great job Fred Martin.... Will be back in the futur. More
by Notnow
Employees Worked With
R BACON
April 01, 2019
Friendly, Helpful, Best experience at a car dealership Chandler Dodd went above and beyond to help me in with my car purchase. I couldn’t have asked for a better person! Thank you! Chandler Dodd went above and beyond to help me in with my car purchase. I couldn’t have asked for a better person! Thank you! More
by Kyoung7
Employees Worked With
Chandler Dodd,
March 27, 2019
Helpful, friendly, great team and well managed Stopped for a quick oil change. That it was. The staff all worked together. A couple of guys reported to be what was a manager/supervisor. Very pleasa Stopped for a quick oil change. That it was. The staff all worked together. A couple of guys reported to be what was a manager/supervisor. Very pleasant and friendly. I’ll definitely be back. More
by AmyMichelle
Employees Worked With
Chris
