Fred Martin Superstore

Second Jeep I have purchased from Jordan Smith . Ask for him if you are looking for a quality honest guy, Jordan is very knowledgeable and easy to work with. him if you are looking for a quality honest guy, Jordan is very knowledgeable and easy to work with. More

Brittany was very nice. But I am not happy about the service on my Fiat. My steering wheel is still going to the right, when I make a real sharp turn to the left my car makes a squealing noise. And when service on my Fiat. My steering wheel is still going to the right, when I make a real sharp turn to the left my car makes a squealing noise. And when I put my car in reverse it jerks. The part for my seat was wrong and the dealership has to reorder the proper part. I was told by Brittany when my seat part come in the technician is going to take my car apart to see what is going on. And also Brittany made sure I had a loaner car, which was awesome More

If I could give 0 stars I would! Do NOT buy a used car from them. I bought my first ever as is car. Never again! They screwed me! Sold me a jeep with rusted out cross members! Jeep covers them so ok....ye from them. I bought my first ever as is car. Never again! They screwed me! Sold me a jeep with rusted out cross members! Jeep covers them so ok....yea no! Jeep does not cover any other parts that go bad because of this. I got a estimate of at least 1000 dollars ontop of what I already paid for the jeep to fix what's wrong with it. I called and tried to talk with Fred Martin. I got the sales manager and was asked what I expected when I bought an as is car with 140 thousand miles on it. No sorry, no offer to look into helping. Just basically top bad. More

This place is absolute trash and takes every penny that you have. I will never ever buy a vehicle from them ever again as they screw you over any chance they get. No wonder why their valuable employees lea you have. I will never ever buy a vehicle from them ever again as they screw you over any chance they get. No wonder why their valuable employees leave to go elsewhere. Luckily, I still kept in touch with a car salesman who use to work for them, but now works elsewhere, Paul Misch and he was able to get me out of the horrible situation that Fred Martin put me in. I purchased a 2015 Dodge Ram with 77,000 miles on it last year with 25% interest and a payment of $660 monthly (yes, you read that right). I was able to get a 2020 Ford F150 at another dealership and the interest is only 3% instead of 25% that I had on the Ram. Only 3,000 miles on it instead of 90,000 miles. $620 instead of $660, so a little less, but interest is key and all of my negative equity is gone. Fred Martin doesn't value their customers which is so pathetic and unprofessional. More

I hate buying a car/truckI hate dealerships I hate I hate buying a car/truck I hate dealerships I hate salesman (I sell for a living) I hate millions of choices/options I hate free bottled water I hate buying a car/truck I hate dealerships I hate salesman (I sell for a living) I hate millions of choices/options I hate free bottled water I hate wearing a mask I hate bad musak I love Joseph Pekar at Fred Martins superstore. Even though he offered me a bottle of warm water, made me listen to bad musak, and I had to wear a mask he set me up with 2 new vehicles and 1 for my company because he was in it for me before he was in it for him Thank You Joseph Pekar More

Fantastic experience buying new 2020 Jeep Wrangler! DANNY FRIEDMAN did an excellent job from beginning to end assisting me with buying my new 2020 Jeep Wrangler. I am glad that I chose Fred Martin to bu DANNY FRIEDMAN did an excellent job from beginning to end assisting me with buying my new 2020 Jeep Wrangler. I am glad that I chose Fred Martin to buy my new vehicle. More

Michael Radford showed us several vehicles Michael Radford is a great salesperson because he showed us several vehicles until we found the one we liked. We couldn't agree on a price while we we Michael Radford is a great salesperson because he showed us several vehicles until we found the one we liked. We couldn't agree on a price while we were there because a manager or someone else gave us an attitude while negotiating. After a couple of days we contacted Mike and negotiated over the phone and worked out a deal. Thanks Mike. More

I think Jerome and Larry went above and beyond to get my business. No bs, true to their word. I would recommend these 2 guys if u want to get a good deal on any new car Fred Martin sells! business. No bs, true to their word. I would recommend these 2 guys if u want to get a good deal on any new car Fred Martin sells! More

Bought 2019 Dodge Grand Caravan My wife and i arrived at the dealership at approximately 12:15pm. We were pared up with Mr. Bacon . He took our information ans started our our cred My wife and i arrived at the dealership at approximately 12:15pm. We were pared up with Mr. Bacon . He took our information ans started our our credit inquiry. He came back a few minutes later and said we looked at everything and you have 5 things in collections in voice that every one around could here. my wife and I looked at each other and then back at Mr, Bacon. I said that I have nothing in collections and I can prove it. He said I will check again and repeated the same information. I should him my Credit Karma and nothing was in collections. He said that is what t says. He is very rude and should not be a salesman. We were then turned over to Mr.Mike Trissel and that is when our day took a turn. Mr. Trissel found out that our information was put in wrong by the previous person. He changed everything and said there was no problem with our application to begin with. He was very dedicated to the sale of a vehicle and our needs of what we wanted. He was able to work the deal for a vehicle. Mr. Trissel needs commended for his great customer service. If you are looking to but from Fred martin Superstore look up Mike Trissel in the Fiat building. Thank you again Mike More

UPDATE 02/13 Fred Martin Superstore I read your response to my review. You claim to have done nothing unethical, but we were delivered a truck that had multiple issues. I need to mention, that I drove an F3 to my review. You claim to have done nothing unethical, but we were delivered a truck that had multiple issues. I need to mention, that I drove an F350 dually for many years, hauling horses, so I am very familiar with the feel of large trucks. If this felt normal to your techs, maybe they are the ones that need to be educated. The truck, which had just been "certified" arrived with a fog light out, in desperate need of an oil change, and starting inconsistently, which we were attributing to the cold weather. By the third day, the truck wouldn't start, and had to be towed to a dealership where it required a brand new starter which was luckily covered under the manufacturers warranty ($2500). After getting the truck back we took our first trip on the highway. Immediately upon reaching highway speeds we were very disappointed to find that the truck had a terrible humming noise AND strong, consistent vibration at around 65-75 mph, both of which should have been addressed after your tech, supposedly drove the truck before certifying it. Additionally the alignment was off. My husband inspected the tires and noticed that there was obvious excess wear on the outer edges of both front tires. The first dealer we had gone to was unable to do alignment on a large truck, so we took it to a second dealer where it sat for 4 weeks waiting to be checked out by a certified diesel mechanic. That technician immediately agreed that the tires SHOULD NOT have passed the certification process, AND the hum and vibration were NOT NORMAL. He informed us that the truck needed 2 new front tires, alignment/balance, AND a steering damper for starters to see if this would address the hum and vibration. We have driven this truck a total of a couple hundred miles... Tires are not covered under warranty, of course, and any quality, reputable dealership would take responsibility for leaving a paying customer with such a mess. Our local Ram dealer reiterated that this truck should never have passed the certification process and suggested we hold on to the tires and provided us with your corporate number. I'll be sure to update my original review and my husband is anxious to leave his. 02/12 I have never, ever left a negative review before, but... From start to finish, purchasing a vehicle from this dealership was less than unpleasant. We have now owned a "Certified" truck from them for 2 months, that has spent more time in the shop than with us. The truck came with a list of problems. A lot of the work has been covered under the manufacturers warranty (lucky them), but the truck has a terrible shake at highway speeds, and they are refusing to pay for 2 new tires to replace tires that should not have passed the "certification" inspection (verified by another dealership). I highly recommend looking elsewhere to purchase a vehicle, but if you do buy from them, have the vehicle inspected by a third party before closing the deal. I never imagined a business would be so deceitful and unethical. More