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Fred Martin Superstore

Barberton, OH

4.7
2,587 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,587 reviews

December 11, 2020

Bill King was great! Super helpful, super friendly, got me into a good vehicle for a good price! I am a first time car buyer. More

by SAUCYSAM98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King, Jessica Easley, Jeremy Williams
Dec 17, 2020 -

Fred Martin Superstore responded

We are happy to hear you had to hear you had a great experience. Thank you for the 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Saja and Amy were great, it was a great experience just wish they were closer. This is our second vehicle we purchased from them thanks More

by JC1TIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja and Amy
Dec 17, 2020 -

Fred Martin Superstore responded

Congratulations on your vehicle and thank you for choosing Fred Martin Superstore! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2020

This is the 3rd purchase we have had with Fred Martin, they are the go to when we need a vehicle they are kind and take there time with you they make you feel like your part of there family... just bou More

by GTKRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith thank you , Jessica Easley, Jeremy Williams
Dec 17, 2020 -

Fred Martin Superstore responded

Thank you for your continued business and your review! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Ben and Cody were great to work with. I appreciated their professionalism. Didn't plan to buy a car, only went in for a recall on my truck. I found one that called my name. 2020 wide body Challenger Scat Pac More

by Jade288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Cody
Dec 17, 2020 -

Fred Martin Superstore responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2020

Jeff is awesome. Text me on his day off just to make sure I was happy. I dont put up with bull, told them that and got honest in return More

by gferrell29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 17, 2020 -

Fred Martin Superstore responded

We are happy to hear you had a great experience! Thank you for your Review!

Dec 17, 2020 -

Fred Martin Superstore responded

We are happy to hear you had a great experience! Thank you for your Review!

December 11, 2020

Overall it was a very good experience. I hate purchasing cars but Antonio made the experience enjoyable. Would be willing to purchase another car from there. More

by A_CLEVIDENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
Dec 17, 2020 -

Fred Martin Superstore responded

Thank you for stopping by Fred Martin Superstore and for your review!

December 11, 2020

Michelle Ferrer was a blessing to work with. So grateful for her help! She made what could have been a stressful situation into something simple!! More

by KMOSER126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle ferrer
Dec 17, 2020 -

Fred Martin Superstore responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

December 02, 2020

Do not buy used vehicles from this company! They are crooks! It should be illegal to sell damaged vehicles to hard working people. Instead they laugh at you! More

by jennsibel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Easley
Dec 24, 2020 -

Fred Martin Superstore responded

Hi Jennifer, we are sorry to hear you had a negative experience. It looks like you have bought the vehicle "as-is" and were informed whether or not the vehicle was inspected. Our team member offered you to have the vehicle inspected by your own mechanic before purchase. This is also posted in multiple places and signed multiple places by customers as well. We are sorry this was your experience, but it can happen with an "as-is" purchase. Thanks for your comments.

December 02, 2020

Purchased a 2011 Honda a little over a year ago for $10000 was be told by the salesman that Honda's hold there value wanted to trade it in this week and fred martin only offered me $5000 the only diffe More

by oldbutyoung123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Easley
Dec 24, 2020 -

Fred Martin Superstore responded

Hi, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Unfortunately it looks like we were not able to work out a deal. If you have any other questions or interests, do not hesitate to reach out. Thank you.

November 26, 2020

Good experience bought 2021 Jeep Grand Cherokee summit from Jordan Smith 3 weeks ago,the price was a good value my wife loves it,good job thanks👍 More

by Jayoarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Nov 30, 2020 -

Fred Martin Superstore responded

Hi, thank you so much for your positive comments about Fred Martin Superstore! We hope to be of service to you again in the future. Best wishes, Fred Martin Superstore

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