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Fred Martin Superstore
Barberton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thank you amber for all the hard work and help to put me in my truck amber was the best would highly recommend her awesome person in my truck amber was the best would highly recommend her awesome person More
They had two of the same color and trim level Jeeps on the lot, and a few hours after purchase and driving home, I received a call that they had given me the wrong vehicle. The VIN number of the Jeep that the lot, and a few hours after purchase and driving home, I received a call that they had given me the wrong vehicle. The VIN number of the Jeep that they gave me and I test drove before buying, didn’t match the VIN number on all my paperwork. Even though this was their error, and they made me believe I was buying a different Jeep with one extra feature, I had to change my plans to drive all the way back out there to switch to a vehicle that I had never test driven. After all the hassle for me due to their error, they refused to offer me any small extras to make up for their mistake. My salesperson was nice, but that’s about it. Also, I recommend avoiding their Speedy oil change and tire rotation service. They are far less experienced than the service department techs and broke a lug nut on my wheel, but made me sit there and wait until their manager returned from a lunch break because they didn’t want to tell me themselves. More
We had a a friendly salesman, Richard Bacon. We had a budget and he helped us find a vehicle within that budget. We are happy with our vehicle so far. budget and he helped us find a vehicle within that budget. We are happy with our vehicle so far. More
Easy to work with, honest. Leased a brand new Jeep for less than the payment on my previous lease. The transaction was fast and seamless. Thank you! less than the payment on my previous lease. The transaction was fast and seamless. Thank you! More
Great experience! 2nd car I have purchased from this dealership in the last two years! Will be a returning customer along with referring family and friends dealership in the last two years! Will be a returning customer along with referring family and friends More
Excellent customer engagement with Ben. Competitive pricing. Relatively quick delivery. Car was ready for us upon arrival. Communications during the sales process was quick, friendly, and honest. Wi pricing. Relatively quick delivery. Car was ready for us upon arrival. Communications during the sales process was quick, friendly, and honest. Will definitely do business again. More
Rob Zabel has definitely gone above and beyond to assist us with our vehicle needs! This time was definitely challenging because we threw a curve ball at him and decided to trade our van as well as turn in us with our vehicle needs! This time was definitely challenging because we threw a curve ball at him and decided to trade our van as well as turn in our existing lease. I drive specific vehicles and color of vehicle and he found exactly what I wanted and needed with features that went even above what I thought I would get (the deal was challenging because of the negative equity in the van). He always comes through. and he kept our payment below the number I gave him. He also knows that I don't have a lot of time to spend in the dealership, so he had everything ready for me! The paperwork was ready, my new Jeep Cherokee was ready to go and finance was ready for us too! We were in and out and we couldn't be happier! You need more team members like him! He is the absolute best! Rhonda in finance is also amazing! She has walked us through multiple vehicle purchases and leases and is always the best at explaining and making sure we understand all the terms and conditions. She rocks! You also need more team members like her! These 2 are super stars in our opinion! Thank you Rob and Rhonda for all you do every day! More
Easy process, happy with my purchase! Hassle free and financial person was easy to work with as well. Tim continues to help my friends and I find great deals! financial person was easy to work with as well. Tim continues to help my friends and I find great deals! More
Daylor was an amazing support during our recent purchase. Truth is the entire experience was pleasant! Love the new Cherokee with all the standard bells and whistles! Thanks Fred Martin! I’ll definitely tell Truth is the entire experience was pleasant! Love the new Cherokee with all the standard bells and whistles! Thanks Fred Martin! I’ll definitely tell my friends. More