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Fred Martin Superstore

Barberton, OH

4.7
2,588 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,588 reviews

January 19, 2021

Nice dealership, good experience! Very nice people! Sales guy good to deal with, finance guy was great and very pleasant! Would deal with them again! More

by OHIOMIKE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Jan 19, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 19, 2021

It was a great experience. I loved my sales person. And i love my new car. Jarrod was so helpful. He mad the whole experience real good for me. More

by BUBBYGREATHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Rebescher, Justin Swarm
Jan 19, 2021 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let Jarrod know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

January 19, 2021

This is the third new car I bought from Fred Martin. I was very well pleased each time. The salesman this time was exceptionally good at his job. He knew all about the car he was selling me. He took time More

by GRMSDNNY
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jan 19, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 19, 2021

Very good experience here- Walked in after viewing cars online- salesman was not pushy and listened to me- Finance manager was helpful and efficient- we love our new car! More

by JANETREEDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Jan 19, 2021 -

Fred Martin Superstore responded

Janet, here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

January 18, 2021

The several times I have been to the dealership the staff is always very friendly and willing to answer any questions I may have. Always a pleasant experience. More

by TBERRIOS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Jan 18, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Richard was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 18, 2021

Very helpful if putting me into the right vehicle for me . The salesman was very helpful and professional also. I will and have recommended Fred Martin to family and friends More

by DCOPENHAVER0014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. Bill and our team work hard to make sure our guests have an exceptional experience. We will share your comments with Bill and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

January 18, 2021

Great customer service!! Went above and beyond, to get the car we wanted for our Daughter. Bill was extremley helpful in every aspect of the purchase. Would recommend you guys to anyone. Thanks again! More

by EMILLER2160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear that Bill was so helpful to you, and we hope your daughter will enjoy her new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

January 18, 2021

I was very pleased at how well i was treated. It was a very quick and easy process buying my new vehicle. I appreciate the professionalism! More

by DANNY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

January 17, 2021

Amber Williams exceeded our expectations during this car buying process. She has a positive attitude and is very personable. We appreciate everything she did for us. We would highly recommend her. More

by DZ80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for sharing your thoughts about your experience with Amber, here at Fred Martin Superstore. We appreciate your business, and hope to see you again soon! Congratulations on your new purchase! Thank you - Fred Martin Superstore Team

Jan 18, 2021 -

Fred Martin Superstore responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 16, 2021

Steve Johnson was great to work with. This is my second car and won’t be last from the great dealership! Great, fast, and professional service. Highly recommend Steve! More

by jangle18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Jan 17, 2021 -

Fred Martin Superstore responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Superstore! Thanks for the recommendation, and have an amazing day!

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