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Fred Martin Superstore
Barberton, OH
2,567 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,567 reviews
January 18, 2025
Excellent customer service. Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location More
by Jjjenniferlynne
Employees Worked With
January 15, 2025
I hate even giving this place 1 star. Absolute SNAKES and SCAMMERS. Purchased a new Jeep after trading in our Mercedes. 2 months later they inform us THEY made an error with the payoff am Absolute SNAKES and SCAMMERS. Purchased a new Jeep after trading in our Mercedes. 2 months later they inform us THEY made an error with the payoff amount and that we would need to come up with another $7,000 or they would stick us with 2 car payments. The way JOHN RIZZOTTO spoke to my wife was disgusting and reprehensible. Now they want us to return the car and take our old one back. Seems fishy to me! Do not trust anything they tell you! More
by david.nakoneczny12
January 13, 2025
I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it after hearing nothing. Apparently since I did not say I needed it back it just got pushed to the side car had to be left over night and in the morning told him I was coming to get it and still had to wait for the oil change and tire rotation. Just ridiculous I didn’t realize I had to say that I needed my vehicle to get them to work on it when I had an appointment More
by Karen
Employees Worked With
January 11, 2025
I was very impressed by the friendly staff and service I received I appreciated the time they took to get my truck right. Great job received I appreciated the time they took to get my truck right. Great job More
by rmaddox42
Employees Worked With
January 08, 2025
Trey was great. Understood our needs and was very efficient. Was able to get in and out in under 3 hours. Understood our needs and was very efficient. Was able to get in and out in under 3 hours. More
by Mattsweet11
Employees Worked With
January 06, 2025
Very friendly. Willing to take the time to review different aspects from the buyer. Thank you Willing to take the time to review different aspects from the buyer. Thank you More
by Barbara
January 04, 2025
Kelli is an asset to your company, totally friendly, knowledgeable and she made our new car purchase easy! knowledgeable and she made our new car purchase easy! More
by robert.fischer0838
Employees Worked With
December 27, 2024
The dealership was very clean and everyone we worked with was very friendly and the deal happened fairly quickly was very friendly and the deal happened fairly quickly More
by alisonro
December 23, 2024
The greatest car salesman there he really knows what he’s selling. He ain’t no sham selling. He ain’t no sham More
by Sprinkle monster
Employees Worked With
