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Fred Martin Superstore

Barberton, OH

4.7
2,613 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,613 reviews

March 17, 2025

Everyone was so nice and helpful , from the front desk all the way to financing. Dealership was very clean and state of the art . We were even impressed with the detailers cleaning up our jeep before driv More

by Mary Delphia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about Amber and our team. Please let us know if anything else comes up that we can help with. Thank you again and congratulations on your new Jeep!

March 15, 2025

Had a great experience. Wasn't sure a Jeep was for me but it is a great suv and gets a kit of positive feedback from friends. I have been telling them to visit Kelli for th More

by johnstavros1269
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for recommending Kelli and for choosing to shop with us! Congratulations on your new Jeep and we look forward to seeing you again!

March 12, 2025

They were very helpful in our purchase. Matt was polite and informative. Thank you for a fine experience. More

by frashuer69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Fred Martin Superstore responded

Thank you for your kind words and for your 5-star review! Congratulations on your new Ram and we look forward to your next visit!

March 12, 2025

I LOVE IT! In and out in no time at all!! I KNEW what I wanted. I GOT what I wanted!! A jeep in the heartland!!🇺🇸😊🥰 More

by taviatheclerk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Fred Martin Superstore responded

We're happy that our team could help! Please let us know if there is anything else we can help out with. Thank you so much for your business and for taking the time to leave us 5-stars! Congratulations on your new Jeep and we look forward to seeing you again!

March 10, 2025

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

March 08, 2025

They are amazing at making sure your finding and getting exactly what you want so you leave happy More

by Trustintheyself
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Fred Martin Superstore responded

We're happy to hear that Trey and our team could help provide you with a great experience! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

Mar 10, 2025 -

Trustintheyself responded

Thank you for such an amazing job

March 08, 2025

Tre was so kind and helpful. When denied a loan from the bank this dealership saved me but getting me a loan. Rate was pretty high but overall should’ve just went to the dealersh More

by Lexiterrell4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Fred Martin Superstore responded

We're happy to hear we could help out and get you into your new Kia! Thank you so much for your kind words and for choosing our team! We look forward to making your next visit even better!

March 08, 2025

Our salesman Tim was excellent, knowledgeable and greeted us at the door. Everyone else was welcoming. The purchasing experience was fine until we met the finance manager Bob Bashoor. We did not need to fina More

by Rubicon25
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Timothy Bulgrin Salesperson Five Star Review
Mar 10, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words about Tim and our team. We apologize for your experience regarding our financing department. We will be reviewing our practices to see what went wrong here and to help improve future customer experience. We thank you for your honest feedback and for your shopping with us! We look forward to improving upon this experience to make your next one even better!

March 05, 2025

Absolutely amazing service. They helped me more than I could ever have hoped. Thank you. More

by 19alyiaharnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t see him listed, but Logan’s manager was also a 5 Star!! And Bob the finance guy!!
Mar 05, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! We're happy we were able to help out. Thank you again and congratulations on your purchase!

March 05, 2025

Logan and Nick were really awesome and would definitely go back just to deal with them! They really are good people More

by Mystic1369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about Logan and Nick. Congratulations on your purchase and we look forward to seeing you again!