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Fred Martin Superstore
Barberton, OH
2,653 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,653 reviews
October 26, 2024
Terrible customer service, I made an appointment 10 days out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use h out to get four (4) “critical” recalls completed on my 2018 Ram 3500, I picked this time because my wife was out of town and I would be able to use her car, after four (4) days the Fred Martin dealership had not even started on my recall items, I had to pick the truck up with ZERO recalls being completed. I believe because I didn’t buy the truck from them that I went to the back of the line, I moved here a year ago from out of state and some day in the short future I will replace this truck but I doubt it will be from Fred Martin RAM, would you buy anything from these guys after being blown off for factory recall issues to include faulty wheel studs that hold the tires and rims on the truck. Not sure if this is how they operate on a daily basis but my first impression was a BIG disappointment!!! Bill Miller More
by Harleybilljr62
Employees Worked With
October 24, 2024
You all made the process so simple! We love our Subaru Forester! Thanks so much! We love our Subaru Forester! Thanks so much! More
by erosenli
Employees Worked With
October 14, 2024
Excellent and fast service! Will buy from Fred Martin again for sure! 2nd vehicle I have purchased from them and Michael Rutherford was a rock star salesman everytime! Will buy from Fred Martin again for sure! 2nd vehicle I have purchased from them and Michael Rutherford was a rock star salesman everytime! More
by scottSTLW
Employees Worked With
October 12, 2024
Was on the fence but Amber Williams has convinced me to stick with Fred Martin! stick with Fred Martin! More
by michaeltdowner81
Employees Worked With
October 08, 2024
Everyone we worked with at Fred Martin was friendly and helpful, Kelli went out of her way to make sure we understood everything and made us feel comfortable. helpful, Kelli went out of her way to make sure we understood everything and made us feel comfortable. More
by Khast12
October 06, 2024
Great customer service! Brandon helped with everything that we needed. Very personable and customer focused. Would recommend someone go see Brandon! Rhonda in finance was ve Brandon helped with everything that we needed. Very personable and customer focused. Would recommend someone go see Brandon! Rhonda in finance was very friendly and helpful in the process! More
by lucasbache
Employees Worked With
Brandon Slone
October 03, 2024
Special thanks goes out to Sales person DeAngelo and Manager Rob for making my experience a great one. They were well mannered, experienced and took their time to find me a nice vehicle. The finance man Manager Rob for making my experience a great one. They were well mannered, experienced and took their time to find me a nice vehicle. The finance man Kerry did an awesome job getting us thru quickly. More
by Krystal
October 02, 2024
Very friendly and accommodating. The facility was nice and clean. Kerry was very helpful in the process of our financial paperwork. Our salesperson Brandon spent some time with us The facility was nice and clean. Kerry was very helpful in the process of our financial paperwork. Our salesperson Brandon spent some time with us showing us a few different vehicles and answering our questions. I would come back to Fred Martin for my next vehicle. It was a pleasant experience. More
by rockysutton720
Employees Worked With
Brandon Slone
