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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,568 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,568 reviews

August 18, 2024

Rob and Jeremy made our experience quick an easy. We were able to get the exact vehicle we were looking for and they had most of the paperwork done to expedite the process. This is my 4th vehicle p More

by julieann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Young
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Aug 19, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your continued support of our dealership and for your kind words about Rob, Jeremy, and our team! Congratulations on your purchase and we look forward to seeing you again!

August 17, 2024

Kelli was fantastic, made the process so easy and found exactly the vehicle I was looking for, extremely happy with my new car and the process More

by pfjaybee21
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Fred Martin Superstore responded

Thank you so much for choosing our team and for leaving us a 5-star review! If we can help with anything else, please reach out an let us know. Thank you again and congratulations on your purchase!

August 16, 2024

We had a great used car buying experience. Lonnie and Amber were very helpful and a pleasure to work with. More

by Alibbey1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie
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Aug 19, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your 5-star review and for your business! We look forward to seeing you again!

August 15, 2024

Large inventory of vehicles, friendly & knowledgeable staff. Have purchased my last three cars from Martin Superstore! More

by jrhjmh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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Aug 16, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support and for taking the time to leave us a 5-star review! We're happy to hear we have been able to earn your business. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your new Jeep!

August 14, 2024

This was my second purchase from this dealership and it was exceptional. Staff is terrific More

by DeeDee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrie Crawford
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Aug 15, 2024 -

Fred Martin Superstore responded

Thank you for your continued support and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to seeing you again!

August 14, 2024

Awesome experience from start to finish. Our salesman was great, and the jeep was exactly as we expected More

by Chief8101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our sales staff and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

August 13, 2024

He called my husband and had his dream truck. He was a pleasure to work with. He is very charismatic and easy to talk to. He made everything go smooth. He went above and beyond for us. More

by Sueberg316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
De’Angelo "DJ" McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry in finance, Jon Ransom
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Aug 13, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our team and for choosing our store. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your new truck!

August 12, 2024

They never return phone calls and never follow up on recalls and repairs. Been trying to get recalls done for over a month More

by Daman3304da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
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Aug 12, 2024 -

Fred Martin Superstore responded

We're sorry to hear your experience was less than 5-stars and would like to look into this further. When you can, please email us at Fmcares@fmcars.com with your contact information and lets us know what went wrong. We thank you for your review.

August 06, 2024

Hello! Great service Rob is the best! Really nice place. Thank you for all your help! More

by Drunkchickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Fred Martin Superstore responded

Thank you for your business and for taking the time to leave us 5-stars! We're happy to hear Rob could help out! Thank you again and congratulations on your new Jeep!

August 05, 2024

Very professional, kept me informed, very helpful costumer service. When the part took longer than normal to get provided me with a loaner. More

by ronkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Fred Martin Superstore responded

We're happy to hear our service team could get you taken care of! If there is anything else that we can do to help, please reach out and let us know. Thank you for your 5-star review and for your business!

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