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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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December 28, 2020

I would not hesitate to bring any of my vehicles to Fred Martin Nissan. Always courteous,and prompt. Never disappointed with the quality of work. More

by FROSTYMARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Drive safe!

December 27, 2020

They got me in at my scheduled appointment time and got me back out in a timely manner. I would recommend them to do work on your vehicle. More

by KYLEDRAZIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 30, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 26, 2020

This dealership is the best Nissan dealership in the whole state, their service department surpasses all! I’d never go to another dealership in a million years! More

by Iamalmighty22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 30, 2020 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thanks for taking the time to leave a review. Safe travels!

December 26, 2020

Nate, the man that handles signing your car in and explaining work that needs to be done deserves a raise. He isn’t pushy, he is educated and extremely professional. My next car was not going to be a More

by adamconner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 30, 2020 -

Fred Martin Nissan responded

Hello, we're happy you found Nate to be so supportive during your experience here at Fred Martin Nissan, Llc. If you're ever in need of more help, please let us know! Safe travels!

December 23, 2020

In and out very fast for oil change & tire rotation. I don’t have any more to say, this is stupid to require a minimum word count More

by MELISSA.FRANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 27, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 23, 2020

Scheduling online was quick and easy, even when I had to modify my appt. Nate was very helpful and accommodating. The work on my car was completed faster than expected. More

by EJHILKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 27, 2020 -

Fred Martin Nissan responded

We are glad Nate was able to help get you back on the road sooner than expected! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

Excellent customer service. Friendly and helpful! We dropped our car off without an appointment and the were more than happy to look into and take care of our problems. More

by DECABP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2020

Fantastic place great service I would definitely get my car worked on again there kept me updated on what was going on very nice job More

by keithjsmith1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law, Nate Anderson
Dec 24, 2020 -

Fred Martin Nissan responded

Hi Keithjsmith1313, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to see you soon!

December 22, 2020

The service was good and the staff was professional and polite. I would recommend this dealership to any of my friends or family. It was a good overall experience. More

by OSBORNSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Fred Martin Nissan responded

Osbornsa, thank you so much for the positive review! We hope to see you soon!

Dec 27, 2020 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive service experience. Have a great day!

December 22, 2020

I went online Friday and had my truck serviced on Monday morning. It was that quick and easy and they had it done very quickly. More

by LKINSEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Fred Martin Nissan responded

Hi Lkinsey2, thank you so much for your positive comments about Fred Martin Nissan, Llc! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Dec 27, 2020 -

Fred Martin Nissan responded

We are glad we could get you back on the road so quickly! Until the next time we meet, take care!

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