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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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January 02, 2021

Couldn't ask for a better experience. The staff is super friendly, keep you informed on the work being done and always get you in and out quickly which is a big plus. More

by Tmtcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 05, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2021

Only service center I will use. They always take the time to go over any needed maintenance and is upfront and honest with what my vehicle needs. More

by TMYERS0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 01, 2021

Everyone was very friendly and very knowledgeable. The work I had done was performed in a quicker amount of time then I expected. Overall a great experience! More

by MK.CASSIDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

Mk.cassidy, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2021

Your financing personal that handled my purchase said what he needed to to get me to purchase something and was not honest about it. He insisted I buy an electoral warranty that covered anything but it d More

by JEFFERYJONES070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 05, 2021 -

Fred Martin Nissan responded

Hello Jeffrey, we appreciate you taking the time to leave us this feedback. It looks like there may have been a misunderstanding in what the warranty covers. If you have any further questions or concerns in regards to your warranty, please do not hesitate to give us a call at (330) 734-3913 and ask to speak to a Finance Manager. We're always happy to help. Thank you.

January 01, 2021

Replacing the tire so very quickly. Always being so nice and available to ask answer questions. Thank you and happy new year to you and your families! More

by PERRY011213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your kind words and your review!

December 31, 2020

Nate did a excellent job servicing our car, easy to work with. Thanks good job. Holly is outstanding to work with ,will see her again in August for new car. More

by MARCATZABEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

Marcatzabel, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. We look forward to assisting you again. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2020

Great people to work with. The work was done in a timely manner and the price was worth the experience. The free car wash was a nice touch. More

by caryduckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of service! Thank you for the 5-Star Review!

December 30, 2020

This dealership has served my family for about 10 years. They have done all my warranty work and gone to bat for me on issues that had to be discussed with Nissan Corporation. Will be back More

by DJCANNONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gals in the business office
Jan 04, 2021 -

Fred Martin Nissan responded

Thank you for your review and your continued business throughout the years. We look forward to assisting you again when needed. If you have any further questions, please give us a call. We're always happy to help!

December 29, 2020

Getting my vehicle serviced at Fred Martin is painless!! Nate gets all the info takes my truck to the back I go to the front lobby answer emails I get a text from Nate saying your vehicle is ready!! Cust More

by Jukie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 28, 2020

Awesome job!Quick service with tire repair and oil change. They were waiting for me and ready to get too work on my vehicle as soon as I got their. More

by RSTOLL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 30, 2020 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do. Safe travels!

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