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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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January 18, 2021

I love Fred Martin Nissan! They are so friendly and willing to help you with any issues. I recommend them to all of my friends. More

by YAMILESPENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 19, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 18, 2021

I am very satisfied with the service. I scheduled an oil change and tire rotation and the car was done in an hour. The service department was very friendly and efficient. More

by BUEJPB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 19, 2021 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2021

Showroom is very nice clean and inviting. They had the furniture placed all over the showroom Where you were distanced away from others COVID Great place More

by CRKINSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jan 19, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 18, 2021

I paid over $1000 to have you fix my car but instead your techs said it was something else and not what I suspected; you replaced parts I never mentioned, you said it wasn’t what I stated was the issue. You More

by raziel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Fred Martin Nissan responded

Hi Raziel, we are sorry to hear you had a negative experience. We are having difficulty pulling up our record of your visit. Could you please give us a call at (330) 734-3913 and ask for our Service Manager Denise Law, with details of your visit. Thank you.

January 16, 2021

Ok dealt with Amy today and she was extremely helpful and friendly. I had checked in online for my appointment and she made dropping the key off simple. She kept me updated on the progress of my vehicle ser More

by GIBLETTEL1513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 18, 2021 -

Fred Martin Nissan responded

Thank you for your review! We are happy to hear you had a great experience!

Jan 19, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amy here at Fred Martin Nissan, Llc! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fred Martin Nissan, Llc!

January 16, 2021

We went in for a new key/fob for remote turn on. By the time we were done eating breakfast at Bob Evans, it was ready. We were Happy! More

by KAZANTZIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review and stopping by Fred Martin Nissan!

Jan 19, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2021

Service was great! They did all they could --- as quickly as they could; and the cost of the work done was reasonable. I am very pleased with the service at Fred Martin Nissan. More

by bkblacksr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Jan 17, 2021 -

Fred Martin Nissan responded

Hi there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc! We're looking forward to your next visit with us!

January 15, 2021

Always great service and friendly staff. Always a pleasure to come in :) makes the whole experience much better. Good prices, and I always feel safe in my vehicle. Thank you !! More

by KNORMAN223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 17, 2021 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care! Thank you so much for choosing us for your service needs!

January 15, 2021

Very pleasant and easy to work with. I was given all the information and help necessary regardless of my MANY question. I always come back here for my car purchases More

by JEANP12784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Fred Martin Nissan responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2021

I love Fred Martin Nissan. My last 2 cars were purchased here. The service department is excellent and the staff is helpful and friendly. Never had anything but great service. More

by LAKLINE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jan 15, 2021 -

Fred Martin Nissan responded

Thank you for your continued business and your review!

Jan 17, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for the positive review! We are glad we could help you with all of your automotive needs. We sincerely value your business, and look forward to your next visit!

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