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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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January 29, 2021

Patrick had the problem diagnosed and fixed swiftly for my granddaughter. The car was released and billing was done right over the phone at my convenience More

by DJCANNONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

January 28, 2021

Came in for oil change and to address rubbing sliding track on side door. I was also alerted to wheel misalignment so I had that fixed as well. Everyone in Service Dept was very nice and professional-a More

by biglouselectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

January 27, 2021

Really great service all around. Great will be returning in the future! Denise was great talked me through everything I needed info on and was super helpful and understanding. More

by LIAM_SHAFFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review! If you have any further questions, please don't hesitate to reach out!

January 27, 2021

Dealership was great for my first service appointment. Everybody was friendly and efficient. I would say the only disappointment was the car wash included. Having a Murano the rear tailgate door was mis More

by CIA61RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

Thank you for your review and stopping by Fred Martin Nissan!

January 27, 2021

I’m disappointed that a technician could not hear an obvious shudder coming from the car even though they drove it several times. I then paid for a part I really didn’t need and the car still has the pr More

by RWH828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear you had a negative experience. Our team would be happy to look more into your situation. Please give us a call at (330) 734-3913 and ask to speak with our service manager Denise Law or email fmcares@fmcars.com with details of your visit and name on file. Thank you.

January 26, 2021

Employees were very professional! They conducted the service work in a timely fashion and cost effective. They covered the paperwork and made sure my vehicle was clean when completed More

by SSGBALLINGER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review and your business! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

Great service. Was in and out quickly. Good pricing. Very satisfied with everything that day. It was very nice I got a free car wash too More

by psh912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Jan 28, 2021 -

Fred Martin Nissan responded

We're glad to hear that everything was completed quickly and to your satisfaction. We're always happy to help if you ever need anything else. Have a nice day!

January 25, 2021

It's always a pleasure dealing with the people at Fred Martin Nissan. The people there are always top rate. Whenever we go there we are treated great! More

by MSHEETS87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

We are always happy to be of service! Thank you for the 5-Star Review!

Jan 28, 2021 -

Fred Martin Nissan responded

Hi there, we appreciate the praise for our team here at Fred Martin Nissan! Please don't hesitate to reach out to us if you ever need anything else. We look forward to seeing you again at your next visit!

January 24, 2021

Service contact was great. Work completed in reasonable amount of time. Love the ease of text updates and ability to accept or deny each repair or service. More

by TARNOLD6730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 22, 2021

Nate was and is very helpful and got me in and out with relative speed! I always find it easy to get my car serviced More

by CHRISTINECDODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 25, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Fred Martin Nissan, Llc! We hope to see you soon!

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