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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 05, 2021

Amazing team here at Nissan! They go through and explain everything well and very friendly and knowledgeable! Great service and deals that you can’t beat! More

by BERNIERANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Feb 08, 2021 -

Fred Martin Nissan responded

Hi Bernierang, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

Feb 10, 2021 -

Fred Martin Nissan responded

Hi Bernierang, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2021

The facility is very clean and your car is repaired in a timely manner. While the car wash was closed for this service, it would be nice if the they did a better job of washing your car. More

by AAB45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Feb 08, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We did forward your review to management to look into the situation and if you would like we would be happy to try again, please give our service manager Denise Law a call at (330) 734-3913 for more details. Thank you!

February 03, 2021

Had a terrible experience today with service. My new 2020 car 4 months old tried to apply brakes and issue emergency alert on interstate today as driving, 3rd time happened. Asked and was told because senso More

by RICHARDRHOFFMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Please give our service manager Denise Law a call at (330) 734-3913 or email us at fmcares@fmcars.com with additional details of your visit. Thank you.

February 03, 2021

This dealership has treated me very well. When I couldn't bring my car in for service they came and got it and brought it back to me. Very nice and good hearted people. More

by MBRUDER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!\

February 02, 2021

First oil change and everything went smoothly. Thanks! Loved getting the updates via text and answering my questions so quickly. We will be back. Thanks More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

Hi Chrissy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

I love the free oil changes because I purchased the vehicle here. They get the car in, get it done, and get me out of there. More

by RST314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 08, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 02, 2021

Just always helpful. They go over and above for customs. I will definitely go back to the Nissan store. Fur service and for a car purchase More

by RHONDAM08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Denise Law, John Klotz, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2021

We are so pleased with our service, reception, professionalism, knowledge and support. Best team ever. 🥇 We will continue to do business with Fred Martin Nisson More

by WILLIAM.MCFARLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi William, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2021

Oil change went smooth. No problems. Car was washed but not vacuumed. Thankfully did not have to wait too long. 25 words is too many. More

by DUBLIN89.NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fitchner
Feb 02, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

Feb 04, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a smooth service experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2021

Excellent team that's why I keep coming back and service is impeccable. They are fast and efficient. Will use again and tell ither people about it. More

by YANIRALLANOS83
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Denise Law, John Klotz
Feb 02, 2021 -

Fred Martin Nissan responded

Our team is happy to hear you had a great experience. We look forward to assisting you again should you need us. Thank you for your review!

Feb 02, 2021 -

Fred Martin Nissan responded

Our team is happy to hear you had a great experience. We look forward to assisting you again should you need us. Thank you for your review!

Feb 04, 2021 -

Fred Martin Nissan responded

Hi Yanira, thank you so much for your positive comments about Fred Martin Nissan, Llc! We look forward to your next visit. Take care!

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