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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 10, 2021

I had my car in for the same problem twice. Each time I have been in there and this is my third car I have bought from you I dread the service part because Patrick is not friendly at all! More

by LSDEDWARDS42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Our service manager Denise Law will be reaching out to you soon, if not please give us a call at (330) 734-3913 with details of your visit. Thank you.

February 09, 2021

Fast and friendly service you can count on soon as you pull in service area someone is there to help you once your inside friendly faces tv and refreshments waiting for you More

by CHERESEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2021

Very good dealership nice and friendly people the price wasn’t too high everything was done in a timely fashion will be back again thank you More

by TANNDAMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We look forward to being of service when needed. Thank you for your review and stopping by Fred Martin Nissan!

Feb 12, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 09, 2021

Good service work done promptly very y satisfied would definitely refer people. I like the text message updates so not left wondering thanks again very satisfied More

by ALBERTCHEW85
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2021

Nissan service is the absolute best. I won’t go anywhere else. I’ve tried and was never as satisfied. I always know everything is well taken care of when I leave. More

by Jmpillitiere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for your continued business and the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 09, 2021

I always use Fred Martin Nissan. They are kind courteous efficient helpful and go over and above what they need to do. The dealership is clean More

by RHONDAM08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New girl in service, Denise Law
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you for leaving us this response!

February 08, 2021

Service department is very nice, everyone is professional and polite. My big gripe is that there are no outlets in the waiting area. I waited quit a while for my car (which was fine) and needed to charge my More

by GINRHODES61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Fred Martin Nissan responded

Hello there, thank you for your kind words and this wonderful review! We will be sure to pass along your concerns, as we are always looking for ways to improve. Feel free to reach out to us if you need anything. Have a wonderful day!

February 08, 2021

Great group of consummate professionals. Amy did an outstanding job of keeping me informed on the service my car needed and made great recommendations for future scheduling. More

by TRCARTER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 10, 2021 -

Fred Martin Nissan responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit. Take care!

Feb 10, 2021 -

Fred Martin Nissan responded

Trcarter23, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

They are very knowledgeable. Easy to work with and I trust their explanations. I would recommend this Nissan to anyone. My last 2 cars were purchased here. More

by AIMEEWESTREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 10, 2021 -

Fred Martin Nissan responded

Aimee, we are so happy to read such a great review about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

February 08, 2021

Quick service, in and out. Knew what I needed, told them the problem, they ordered the parts, installed said parts, then I left happy knowing my issue was resolved. More

by STANIELDEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!

Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of assistance. Thank you for your review!

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