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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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March 10, 2021

I found the folks I dealt with pleasant, helpful, and they answered my questions. I would recommend your service department and I will use FM again. More

by Knittet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review and your business! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

A fine dealership always friendly, helpful and knowledgeable about their products. Lou walked us through the leasing process since we had never leased before and answered all our questions. More

by JWEBB002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Nate Anderson
Mar 11, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2021

The service provided was excellent. I was greeted by the staff as soon as I arrived at the facility with an offer to help me. My car was then serviced in a timely manner. More

by MPETRARCA1
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Hello there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Thank you and take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

March 09, 2021

They service team did a fantastic job as usual. I am always pleased with the experience I have at the store. They are all knowledgeable and helpful! More

by KERRYLUCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Kerry, we are so happy to read such a great review about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2021

I think you guys every nice and helpful the place is clean and always can answer all my questions about my vehicle go team Nissan More

by FRANKY250R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Franky, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

March 08, 2021

Patrick Hine always takes care of me. He is Really the only reason I still come back after all these years is his customer service! More

by RYANPLUTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns, Jackie Luizzi
Mar 10, 2021 -

Fred Martin Nissan responded

Ryan, thank you for your kind words and this wonderful review! We will pass along your comments to Patrick and the team. We look forward to your next visit. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

Thank you for the kind words for our team member and the review!

March 08, 2021

Rich was very ongoing and pleasant i still had a little bit of a noise when i left but its faint and occational car rides alot smoother thank u More

by SHEILAROSS1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Sheila, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. If you run into any additional issues or have questions, do not hesitate to reach back out to us. Thanks!

March 05, 2021

More then thankful for great service taking my truck only to you guys now! May have takin a bit longer then I expected but still only going to Fred Martin Nissan from now on More

by jettyee43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Fred Martin Nissan responded

We are happy to have been of assistance and do apologize for the wait. Our goal is to get our customers in and out as fast as possible. Thank you for the 5-Star Review! If you have any further questions, please don't hesitate to reach out!

March 05, 2021

Very timely every one was courteous timely . Very happy with service and looking forward to ongoing service thank you very much have a great day More

by HREHAJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I just needed an oil change and check-up. Amy was very knowledgeable and I was in and out quickly! I like that they always make sure you are satisfied with their service. More

by MHAMILTON1456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fichtner, Amy
Mar 05, 2021 -

Fred Martin Nissan responded

Hi Mhamilton1456, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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