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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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June 15, 2023

Amy was very nice. She texted and called to keep me up to date with my car while it was being repaired . More

by user456
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words about Amy! We're glad she was able to help you out and keep you in the loop! Thank your for the 5-stars and for your business as well. We look forward to seeing you again!

June 15, 2023

Good and 1 day service on weekends in. About 2 hours waiting time and friendly service More

by Michaeldehart74.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We are sorry to see that your experience here was less than 5-stars. Please email us at Fmcares@fmcars.com to tell us what went wrong so we can make your next experience even better. Thank you for your review!

June 12, 2023

I really like working with Patrick. He is caring about meeting my needs whether it is time, service or costs More

by MMPEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience!

June 10, 2023

Friendly and thorough service. Amy was attentive to my needs and my concerns. Great job to Nissan, especially Amy, and all the rest of the staff!!!! More

by UNICORN_SWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also love working with my sales rep Cory!!!
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again!

June 09, 2023

Although I bought my previous vehicle there but not my current one, I choose to have my service done by Fred Martin. I was always pleased with their service department on my previous one, that is why I ch More

by 19Titan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 09, 2023

Everybody at Fred Martin Nissan that I have interacted with has been extremely helpful and respectful More

by Fmilink68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore
Jun 11, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. Clay, Patrick, and our team appreciate your business and hope to see you again soon!

June 09, 2023

They were courteous and helpful. My wait time wasn’t that long . There were no problems. More

by KMGRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that Rich had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2023

They answer their phone and are very easy to work with! I will return for service! More

by jody.grubish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Fred Martin Nissan responded

Thank you, Jody! We're glad to hear that we could give you a smooth service appointment! Thank you for your business and we look forward to seeing you again!

June 08, 2023

After dealing with the piece of xxxx Nissan of Streetsboro, I was worried about going to a dealer service center… Amy made me feel so comfortable and explained everything to me so I can understand More

by STEVEKRASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Fred Martin Nissan responded

Thank you so much! We're happy to hear that our team was able to earn your business and treat you the way a customer should be treated. Thank you for leaving us 5-stars and for your kind words about Amy and our team! We appreciate your business and look forward to seeing you again at your next service appointment!

June 08, 2023

My service guy was polite, helpful and willing to provide info during the service, they got me in and out and a clean truck !!, Thanks More

by Pro4X
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars and for your business! We're glad we were able to get you set up and back on the road! Thank you again and we look forward to your next visit!

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