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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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April 16, 2021

The service department was friendly and let me know when my car was done. They also explained what was going on. My car was ready to go More

by JHURBEAN@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

Hi Jhurbean@icloud.com, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2021

Patrick was very congenial and informative in his discussions with me about the vehicle and did a very good job of going over the vehicle results upon completion of the service. Nice clean environmen More

by ASCARPITTI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore
Apr 19, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your 5-Star Review!

April 15, 2021

Service was fine and informative. My car was sanitized and everything was handled professionally. I was pleased with the information provided. Thank you for excellent service. More

by PATBELL691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 15, 2021

Outstanding service really helpful if I needed a ride they would have. Did service in a timely manner Amy went out of her way to get job done More

by D3DM16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 15, 2021

everyone was so so nice and helpful. rich was super nice and deserves a raise. you dealership is the best ever i’m happy to have a nissan. More

by HOSEYLEE32100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review! We are so happy to hear you had a great experience. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

Great job, attentive to customer needs. I consider the service provided as excellent but would like to see the work done within an hour or less. More

by JEANNEOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience and do hope next time we are able to get you in and out faster however, this does range depending on the situation. Thank you for stopping in and for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Very pleasant people working there. Made sure I was informed of what was being done. Came and got me when they were finished. My car was washed and service was complete. More

by HODGKISS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review.

April 13, 2021

My visit Was quick and addressed my needs . Service staff was friendly and helped me with my concerns. I will go back in the future. More

by TIna Masters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again when needed. Thank you for your review!

April 12, 2021

Patrick in Service is always prompt, courteous and knowledgeable! The Work by technitions is always done well and in a timely manner.The dealership has a comfortable, safe area for customers to wait i More

by CHUBNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! Our team is happy to have been of service. If you have any further questions, please give us a call. We're always happy to help!

April 12, 2021

Excellent service promptly on time answered all questions that I need it !! Just all around great service.. And I appreciate the help I received Thank You More

by eckolynn1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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