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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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May 26, 2021

I was able to drop my car off earlier than my scheduled appointment and go about my day. They called and left me a message when my car was done. When picking up my car, they reviewed the services done and More

by MICHAELGASPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2021

Offered fast and quality service.Have time for customers and communicate with customers with respect I like the services offered .they have patience for the customers More

by eddiesarp91
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

My husband and I have bought many cars from Fred Martin love the cars and the service always treat us good will be coming back More

by headrickbecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again in the future! Thank you for the 5-Star Review!

May 25, 2021

Whoever did my oil change did not screw the plate underneath the vehicle back. Could have caused more issues. Heard it scraping the ground. Took it to Ford. More

by ELITEAONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Fred Martin Nissan responded

We are sorry to hear your experience here was less then 5-Stars and have forwarded your review to management to look into the situation. Unfortunately we are having difficulty finding you in our system with your DealerRater username. If you could please email us at fmcares@fmcars.com with details of your visit and contact info, we would be happy to assist. Thank you.

May 24, 2021

No hassles. Quick service. This review is the part I dislike the most about the whole experience. Just accept that they did a good job. More

by DAVIDZGANJAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

May 21, 2021

I had a flat tire on the interstate and Nissan took me in the same day. Tire needed to be replaced and could not be replaced they were able to get me back on the road the with a new tire within hours. Great More

by Anjaw_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
May 25, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

May 20, 2021

Everyone was very nice and the service was super quick! I worked with Brandon and Holly to leave a new vehicle while my car was being serviced and they made everything very easy. Was in and out in a few hour More

by DESPINATSAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Brandon Murgatroyd, Richard Luklan
May 22, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2021

Service was very good. I’m glad I got to use a car but the tank was not full as it should have been. It cost me $12 to drive 16 miles. It was nice to have a fully charged battery in my Leaf when I picke More

by Basmith7418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2021

always a great visit when I take my car for service. Very helpful and friendly. Quick and complete and I love the video of the service. Very helpful! More

by HEATHERKELLEY845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2021

Courteous staff. Easy to enter, wait, pay. If you won’t let me do a review in less than 25 words, I could decide not to do it. More

by AFISHER1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Fred Martin Nissan responded

Thank you for the Review and your business!

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