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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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August 31, 2021

Wonderful customer service. Very thorough servicing of my car. Super friendly and very knowledgeable representatives. I was provided with a comprehensive overview of the status of my car inclusive of diagno More

by EVERCALLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Fred Martin Nissan responded

Thank you for your great review. We are glad to hear you appreciated your status report!

August 30, 2021

I arrived early for my appointment and even though I was I arrived early for my appointment and even though I was told they were running on-time, I was in an out in about 1.5 hours. More

by CINDYC83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fred Martin Nissan responded

Thank you for your review. We are glad we could complete your service to your satisfaction. Have a great day!

August 26, 2021

Fast and efficient service. People were friendly and the accomodations were comfortable in the waiting room. I appreciate the complementary car wash at the end too More

by IvanaZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 31, 2021 -

Fred Martin Nissan responded

Thanks for your review. We are glad we could complete your service in a timely manner. Have a great day!

August 26, 2021

I was amazed at how clean the drive in bay was. my appt was at 12 noon but they texted me at 11 am to come in early. very friendly and efficient. More

by WILLIAMCSTJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fred Martin Nissan responded

Thank you for your review! Glad we could get your vehicle done early! We appreciate your business.

August 26, 2021

As always, Fred Martin Nissan was fantastic. Amy, was great, descriptive and had excellent follow up. Not only was the truck serviced within a reasonable timeframe, they washed it too (BONUS). More

by J.Flecha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fred Martin Nissan responded

Thank you for your great review. We appreciate your business!

August 26, 2021

Our experience at Fred Martin Arlington has been nothing but outstanding from our service consultant Patrick he has been nothing but helpful and trustworthy if Nissan decided to build a new exterra we would More

by RRHODES12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fred Martin Nissan responded

Thank you for your great review of Patrick. We appreciate your business!

August 25, 2021

Their works was awesome and I’m recommending them for any auto service.. I purchased my vehicle from Fred Martins 10 years and up to till date they services my vehicle.. Definitely my future vehicle purchase More

by VODETUNDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your continued business! We look forward to assisting you again when needed.

August 24, 2021

Always satisfied at Fred Martin Nissan! Service is top notch! I always feel taken care of! It’s so nice to be able to take my car to a place that I can trust! More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

August 24, 2021

I was late for my appointment, but the service department promptly took my car and completed my oil change and tire rotation very quickly. I also appreciated the car wash. More

by Cmeneer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

August 21, 2021

All I have to say is that Patrick who was working in servicing did an excellent job. He worked with car shield extended warranty when it seems as though they did not want to honor their agreement and he More

by lifesflame07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Martin Nissan responded

We are happy our team member was able to assist you. Thank you for the 5-Star Review!

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