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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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November 22, 2021

Service department was easy to work with, they knew exactly what was needed, kept me updated, and was the lounge area was comfy. More

by SCOLLINS03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

November 21, 2021

Routine servicing was accomplished quickly. The dealership was in contact with me regarding an extra item they found. Cost was reasonable. Will take the car back there again. More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Fred Martin Nissan responded

Bruce, Thank you for the kind words for our service department! Amy look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 21, 2021

Great service! Amy was very honest and helpful, will definitely use this service department again! More

by BTmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear Amy and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2021

The team at Fred Martin is professional and friendly. They make me feel like my business is appreciated. More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Fred Martin Nissan responded

Hi Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2021

This is the dealership we bought our car and is the place we use for maintenance on that vehicle. They are very professional and always have appointments available for our vehicle to be serviced More

by Aroloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

November 18, 2021

Tire was going flat on way to work. I had to wait an hour but they got me in and fixed my tire. So grateful. More

by LMWINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we were able to help you out. Thank you again for choosing Fred Martin Nissan!

November 17, 2021

This is one of the best Services I've ever had done with my car and they were very communicative with me also More

by terrytlizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2021

Always fast and efficient service. Great customer service team. My favorite dealership. Exceeds my needs. More

by Bribreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Luizzi
Nov 17, 2021 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

They were friendly and clear in their communication. They did what they said they were going to do More

by Hannah.Kathy.Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
Nov 17, 2021 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2021

The service was good. The wait was lengthy . But there was extra work that had to be done on my car. The service person Amy kept me informed on my cars progress. She was very polite More

by ddjohn5170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

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