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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 28, 2022

We've always been pleased with the service and friendly staff. Special thanks to Rich and his team. They were able to get my sons truck in and repaired, despite not having any open appointments. Thank More

by GMLNARIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2022

The dealership provided an inviting environment. Rich Wilson was knowledgeable and provided good advice without scare tactics. I will be back. More

by Edwardberrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

We are very happy to hear that Rich provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2022

Great service from start to finish! Patrick Hines is always on top of things keeps me informed throughout the service being done. Pat and his co-workers are always pleasant and welcomin More

by JOHN410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
Feb 28, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, John, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2022

Fred Martin is the friendliest dealerships that I have ever dealt with. Great people and great service. More

by YPOSEY9193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

February 26, 2022

Very professional agent. Fast service. Kept me informed of the progress. Washed my car when finished. More

by TJEPSON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Fred Martin Nissan responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

February 25, 2022

I have leased seven or eight ( I lost count) Nissans from Fred Martin and have always come away happy. From the service, the atmosphere and the people working there. I lease my cars with my favorite person More

by PATRYSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review, Pat. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

February 24, 2022

Perfect! They did an awesome job and informed me on the time that it took More

by GREGORYVETRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review, Gregory! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan.

February 24, 2022

Everyone is very courteous and knowledgeable. My car was done in a timely manner. The waiting room is clean and orderly More

by DEBBIE.NEFF17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fred Martin Nissan responded

Debbie, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 23, 2022

Check in was prompt, time was very fast and enjoyable, flies by , always a pleasant visit More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

February 21, 2022

Didn't wait too lo ng very quick a,ND courteus. always friendly always 0n time. More

by PURSEGURL2432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rich met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

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