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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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April 23, 2022

Very customer friendly service Easy to make appointments. Efficient, quick handling of required service with free car wash with that service. Pleasant, clean waiting area More

by VOHBADGER
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

Went in for an oil change. Got back in my car and my mirrors were moved and the settings on my odometer were messed up. Always seem to have something going on at this location. More

by Kristin_hale1993@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Fred Martin Nissan responded

Hi Kristin, we are sorry to hear your recent experience was less than positive, and have forwarded your review to management to look into the situation. Unfortunately, depending on your vehicle's make and model, in order to reset your vehicle's service light, our team may have needed to go through your settings to do so. If there are any questions and concerns regarding your recent visit, our team member would be happy to assist you more at (330) 644-8888. .

April 19, 2022

I can honestly say I've never had a bad experience with anyone at this dealership. They have always been very kind and helpful to me. More

by MBRUDER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear we delivered such a great experience!

Apr 21, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2022

It’s so easy to get your service set up at Fred Martin Nissan. You can set it up online and pick the services that you car needs and verify a time that is available. You get a confirmation immediately. Wh More

by ARRASICCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Apr 19, 2022 -

Fred Martin Nissan responded

It's great to hear that Luo and Patrick were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

April 16, 2022

Every time I am in they are very couteroues and are very easy. To work with. More

by MKECK1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again!

Apr 19, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 15, 2022

Always friendly and efficient. Good service is the standard for this dealership. My car has over 100000 miles and I continue to bring here for service More

by CHATTYMOM_50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

April 15, 2022

The mechanics kept me informed of the situation concerning my Rogue and it helped me to make the right decision concerning the repairs to my vehicle. I needed new brakes , rotors air cabin filter More

by DOUBLEJ1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Fred Martin Nissan responded

Thank you for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business. We look forward to serving you for years to come.

April 15, 2022

They gave me great service, worked with me on my budget and fixed everything that was wrong with my car! More

by Marissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Fred Martin Nissan responded

Thank you, Marissa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2022

Very efficient and prompt. Kept me in the loop about status of the vehicle. Good work. More

by SPRINGERM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Apr 16, 2022 -

Fred Martin Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 14, 2022

I have been here 3 times since switching from another dealership and have no complaints! More

by nicolebwc08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

Apr 16, 2022 -

Fred Martin Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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