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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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August 25, 2022

Friendly, courteous and knowledgeable. Clearly explained work done and recommended work which should be done. Efficient and work was done in a timely manner. More

by MAYERJM
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2022

Explains problem and fix well. Shows picture and gives a written summary of problem and repair. Very service oriented More

by stetlerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

August 24, 2022

Very clean well run love the coffee very engaging employees like the texting with the garage More

by MANNY2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on our service department. We're glad to hear we delivered such a great experience. We appreciate the five-star rating, Manny.

August 23, 2022

This dealership has been very cooperative in a fast manner to deal with my problems with my new frontier. They have given me fast and quality workmanship. More

by whathaway069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2022

Everyone is very nice, professional, and ready to answer any questions I may have about my service More

by KIMBERLYBUCHANAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you. Kimberly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 24, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2022

Friendly and efficient and met my expectations for the first service visit on my lease vehicle More

by RLESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2022

I've never had high expectations for dealerships so needless to say I wasn't very optimistic from the start. I had an intermittent problem with my backup camera on my Nissan Sentra. So I took it in whe More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

Aug 19, 2022 -

Fred Martin Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2022

Great fast friendly service. Also got to visit with Lou about future vehicles and Other things. More

by Rob Bard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Fred Martin Nissan responded

Thank you again for choosing Fred Martin Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 12, 2022

The staff was very helpful, communicated in a clear and timely manner. My car was clean and ready to go when I arrived as planned. More

by CD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2022

Fred Martin service does it’s best to keep your visit short by being communicative and efficient. More

by CANDICE.CHUPEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Fred Martin Nissan responded

Candice, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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