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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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November 26, 2019

Great people This was my first time visiting the service center. My wife and I we’re dropping the car off close to closing time. Brandon, was checking the doors, b More

by rdschaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for sharing your feedback! We're thrilled that our staff provided you with excellent service in our service center. Please let us know if we can assist you with anything else.

November 26, 2019

Sevice Took the van in for an oil change. But had them look at a noise that was coming out of front end and squealing brakes. More

by RAHE7997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! Please let us know if we can assist you with anything else.

November 26, 2019

Troy nissian I was promptly received and signed in with the services requested. Troy was very courteous and efficient. My car was serviced and had a complete saf More

by JOHN3DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 03, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle! We're happy to hear that you were pleased with the service you received. Please let us know if we can assist you with anything else.

November 26, 2019

In for a recall Very friendly and quick. They told me it would be an hour and I was in my car in about 45 minutes. I would recommend them More

by edgeoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We're happy to know that our staff provided you with quick service. Please let us know if we can assist you with anything else.

November 22, 2019

Recall Easy to get to. Friendly service department and sales department. Very informative as to what the recall was, why the recall was needed and done in More

by GENE.SCHINDEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fred Martin Nissan responded

Gene, Thank you for choosing Fred Martin Nissan to service your vehicle! We're thrilled that our staff was so helpful during your visit with us. Please let us know if we can assist you with anything else.

November 21, 2019

Wow super fast service Everything explained without any delay. Oil change and lubrication completed in less than 30 minutes. After completion of work the inspection findin More

by JEKULTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Nov 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle. We are thrilled that our service department provided you with an excellent experience. Please let us know if we can assist you with anything else.

November 20, 2019

Long Drive Worth Every Mile I live 45 minutes away from Fred Martin Nissan, and have never regretted making the drive there for service. The people who work there are so nice. I More

by walshm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We're happy that we make the 45-minute drive worth it for you every time. We appreciate your business and look forward to assisting you again.

November 20, 2019

Excellent customer service Five Stars! Came in a the last minute for oil change. They fit me right in. Explained it may be longer than an hour. They had me in and out within 45 More

by AIDAN0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pennell, Troy Dittemore
Nov 21, 2019 -

Fred Martin Nissan responded

We appreciate your customer loyalty and we were happy to provide a seamless service visit. We look forward to assisting you on your next visit.

November 20, 2019

service My service experience was great. Very efficient and helpful. They did a great job and didn't try to sell you services that were not needed. More

by dasua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Fred Martin Nissan responded

Thanks for sharing the details of your excellent service visit! We're glad to have provided a positive experience. We look forward to your next visit.

November 19, 2019

I'll be back! They have always been courteous and efficient. Being able to schedule online was convenient and simple. They were able to complete the service, addres More

by DMYRICKS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Nov 20, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We're happy to know that scheduling service appointments online is beneficial for our customers.

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