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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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December 24, 2019

A week to remember hope nothing happens for a long time I cant afford to much more but we got it resolved without a major cost thank god all I need is a couple more year More

by mojo2462u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We're happy that you have had a great experience with your Nissan Juke.

December 23, 2019

Great service As always they did a great job at Fred Martin Nissan! Left with a clean car and well maintenced .. Rich is always a pleasure to work with More

by RACHEL.OSSIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle!

December 23, 2019

Excellent service! Friendly, fast service! Holly from sales is amazing! Patrick Hines is awesome in service, super nice! I would definitely recommend this dealership to More

by SSTEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for the recommendation! We appreciate your business, and let us know if we can assist you with anything else.

December 20, 2019

Recall for brake circuit board. Provided loaner car while car was repaired. Oil change, front and rear wiper blades. I would recommend this dealership to fri More

by Cyb1368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We're pleased to know that you are happy with the service we provided.

December 19, 2019

Review I waited an hour to get my battery checked (under warranty) because I was told that during a software recall the battery was showing weak, on a two ye More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy Dittemore
Dec 20, 2019 -

Fred Martin Nissan responded

Mike, we are sorry your wait was longer than it typically should be. On your routine visit the battery failed our simple battery test. In order to replace it under warranty, we had to hook it up to a different machine to do a warranty qualifier test and recharge. This is a requirement of Nissan USA. You did not have time during the first visit to perform the second test, and came back later. When you came back for the diagnostic test, after 15 minutes you needed your vehicle back. We had to take it off the tester and were unable to complete the process. We cannot warranty the battery without the print out with the failed code. We will be happy to finish performing this test at your earliest convenience. Please contact Denise Law or a Service Advisor to schedule this. Thank you.

December 19, 2019

Oil change We gave a excellent rating because it was easy to make an appointment and the oil change and tire rotation was done in a timely manner More

by Z423EAGLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 20, 2019 -

Fred Martin Nissan responded

We appreciate the excellent rating and review! Thanks for choosing Fred Martin Nissan to complete your vehicle service. We look forward to assisting you again.

December 18, 2019

Car repairs I have given Fred Martin Nissan 5 stars because all the people working here are great. The customer service is excellent. I would love to purchase my More

by TWyLAW30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Fred Martin Nissan responded

Thanks for traveling to Fred Martin Nissan to make sure your vehicle gets the TLC it needs! We look forward to helping you when you're ready to purchase your next vehicle.

December 17, 2019

Experience Troy was attentive, honest and efficient. Handled the repair/warranty issue tactically. This was my first service experience at Free Martin Nissan and More

by BILLSCHUMACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 19, 2019 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin NIssan for handling your vehicle repairs. We're glad you had an enjoyable service visit and we'll look forward to assisting you again.

December 16, 2019

Best customer service as usual Came in for an oil change and tire rotation. Been having a bad few days after losing my job, and the staff at Fred Martin Nissan were compassionate an More

by ChadB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember service employee's name, Alyssa Kovalcheck
Dec 17, 2019 -

Fred Martin Nissan responded

We appreciate your business. Thanks for choosing Fred Martin Nissan to take care of your vehicle maintenance. We were happy to make sure you had an enjoyable service visit. Best wishes and we look forward to assisting you again.

December 16, 2019

Oil change and tire rotation Very courteous had my vehicle done very promptly Left vehicle clean catchy had the vehicle done before the time they said everyone was very courteous More

by BILLHOWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Dec 17, 2019 -

Fred Martin Nissan responded

Thanks for this 5-star review! We're happy knowing that our service team provides an amazing visit. See you on your next visit!

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