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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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February 07, 2020

Easy scheduling. Prompt polite service. Easy handoff. I love Fred Martin Nissan and doubt I will ever use another dealership. Everyone goes the extra mile! More

by ct714
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Fred Martin Nissan responded

Thanks for leaving us this awesome review! We're thrilled that our service team provided an amazing service visit. We look forward to serving you again.

February 06, 2020

Much better than my orignal service department / dealership. I was a walk in & the wait was a too long & I was given an appointment later that day. In & out in less of than hour. They did forget th More

by densmith330
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the rest of service staff.
Feb 10, 2020 -

Fred Martin Nissan responded

We were happy to take care of your vehicle and we’re sorry to fall short of your expectations. Feel free to stop by anytime so that we may wash your vehicle for free. Thank you for choosing Fred Martin Nissan.

February 05, 2020

Had a replacement of my rear brakes and roars Service was awesome. Received a free oil change which was a better deal that 20% off brakes Troy was great! can't say enough good things about Fred More

by jacather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Feb 06, 2020 -

Fred Martin Nissan responded

We appreciate your kind words! We're excited that you were satisfied with your service visit. We look forward to assisting you again.

February 04, 2020

Even though I did this with hard copy through mail. My recent visit is worth this review.TOP NOTCH SERVICE AND PEOPLE.THE BEST.Period More

by KEVIN
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Feb 05, 2020 -

Fred Martin Nissan responded

Kevin, Thank you for sharing your feedback. We appreciate the kind words regarding our staff during your visit with us. Please let us know if we can assist you with anything else.

February 04, 2020

First, they were on time with service. They explained what was necessary and what was recommended for the car’s mileage. I appreciated they did not up sell the services until the diagnostic recommendati More

by SMBRDNR
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billing staff were pleasant
Feb 05, 2020 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle! We appreciate your business and let us know if we can assist you with anything else.

February 03, 2020

Great service dept.Sales team does a great job of making Great service dept. Sales team does a great job of making you feel welcomed. Service department keeps you updated of progress if you are waiting. More

by MFORSYTH
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Feb 05, 2020 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to seeing you again!

February 03, 2020

I've been with Fred Martin for quite a while ( bought 2 at the super center and 3 at the Nissan center) and have seen improved changes and will definitely recommend to others considering buying a car, very More

by SACHCARHOM
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Feb 05, 2020 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We're happy to know that our staff has provided you with excellent customer service over the years. We appreciate your business and look forward to seeing you again.

February 03, 2020

Repaired warrantable failure and also fixed another dealers mistake. I would recommend this shop to anyone. Also only dealer around verified to work on the Nissan Titan XD with Cummins. Great job gu More

by Jeff dempsey
Recommend Dealer
Yes
Employees Worked With
Troy
Feb 05, 2020 -

Fred Martin Nissan responded

Jeff, Thank you for sharing your feedback! We appreciate your business and look forward to assisting you again.

February 01, 2020

Excellent service and was only there less than an hour for oil change, 2 filter changes, tire rotation and battery terminal cleaning and car wash. More

by EDWARD.HILLING
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Fred Martin Nissan responded

We were happy to complete your service right away! Thanks for choosing Fred Martin Nissan.

February 01, 2020

Once again great service! Wonderful staff. Car was ready on time. I have no desire to go anywhere else but here at Fred Martin Nissan. Thank you, Stacy More

by IAMSTACYLYNN
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Jonathan Maas, Brandon Murgatroyd, Jeff Pennell, Denise Law, Troy Dittemore
Feb 04, 2020 -

Fred Martin Nissan responded

We were happy to provide a seamless service visit! Thanks for continuing to choose Fred Martin Nissan.

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