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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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April 22, 2020

Great service! You came and picked my vehicle up, performed service and returned my vehicle. Patrick is the best. Top notch service. I give you a “completely satisfied” rating. More

by EFANK816
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your lot porters have all been great every time, Lou Kimevski, Denise Law
Apr 23, 2020 -

Fred Martin Nissan responded

We are happy to have been of service and hear you had a great experience. Thank you for the 5-Star Review!

April 21, 2020

I brought my Rouge to you for transmission service and in the comments it said tech heard a noise transmission needed replace was never told!! More

by SODUM1
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Fred Martin Nissan responded

Hi, we were able to look into your visit. It looks like you originally came in for a transmission fluid replacement. We replaced the fluid as requested, and the Technician noted that he heard a noise, possibly from the transmission, and that you MAY need a repair in the future or a diagnosis. The vehicle was not brought to us with a noise complaint, and without a further diagnosis, we could not recommend a repair. We understand this would be confusing to you, as it was on your paperwork but not properly explained. We apologize that we did not do our best to explain the Technicians comments. If you'd like us to further evaluate your vehicle, we would be happy to do so.

April 20, 2020

Service is always great. Good communication and my truck came back clean! Holly is always easy to work with and the service team always gets me in when needed. More

by TARYNNMINEGAR
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Jonathan Maas, Brandon Murgatroyd, Jeff Pennell, Denise Law, Troy Dittemore
Apr 23, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy you had a great experience with our team and look forward to assisting you again should you need it!

April 16, 2020

called us To inform us that we had a recall that needed completed. They made sure we were in a coronavirus friendly environment great job More

by TRHODES804
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Fred Martin Nissan responded

We are happy to hear you were satisfied with your experience! Thank you for the 5-Star Review!

April 16, 2020

2017 Nissan Sentra Oil Change Always excellent service at Fred Martin Nissan Always excellent service at Fred Martin Nissan Always excellent service at Fred Martin Nissan Thank you More

by Top Gunnaz Ltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Maas, Denise Law
Apr 20, 2020 -

Fred Martin Nissan responded

Thank you for being our customer and the 5-Star Review! We are happy to have been of great service!

April 14, 2020

I took my Rogue in for an oil change Everyone is friendly and polite when I take my car in for service--and the service is always done quickly!I was very pleased this time to have my car More

by Z423EAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star review!

April 10, 2020

Dealership was very clean. Was very happy to see they were following social distancing. Seats were spread out. Very friendly Service was very fast I even got a car wash. More

by Tkwilliams
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Fred Martin Nissan responded

Thank you for the kind words and the 5-Star Reviews!

April 10, 2020

Super helpful, very kind, didnt push to buy or fix extras on my vehicle, other than necessities. I always receive great service. Love this dealership! More

by Stacy.mhall
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Fred Martin Nissan responded

Thank you for your 5-Star Review! We are happy to have been of great service to you!

April 09, 2020

They were very kind and did what they were suppose to do in a short time!! Well done!! Richard was fantastic!!! Thank You and have a great weekend!!! More

by GRISSIM50
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 13, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your 5-Star Review!

April 09, 2020

Fast and friendly service! Great ability to provide service while we are going through the turbulent times of social distancing. Conscientious workers that keep you involved every step of the way. More

by PhoenixPuck
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Denise Law
Apr 13, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

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