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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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May 12, 2020

I am very pleased with Fred Martin Nissan. It’s easy to make service appointments online and everyone is always so friendly and willing to answer any questions I may have. More

by YAMILESPENCE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Denise Law, Troy Dittemore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

We are happy to hear that you had a great experience! Thank you for the 5-Star Review!

May 11, 2020

Great service by the service department. They made me feel comfortable during the pandemic with policies publicly displayed and implemented. However, other people in the dealership were not taking safety More

by ALEXISNORMAND1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you for your review. Our goal is to provide a comfortable and safe experience with the new safety standards in place when engaging with our customers and encourage our employees to follow them. We have forwarded your review to management to look into the situation.

May 11, 2020

Excellent service and communication with very short wait times and good safety precautions in place. Pat always takes great care to ensure my truck is properly serviced. More

by JAMCCAUL
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are so happy to read such a great review about Fred Martin Nissan! Thanks for your business and we hope your family is safe and well!

May 09, 2020

Everyone has always been friendly and helpful! I won’t go anywhere else to purchase a vehicle or have it serviced. Thank you for your kind service! More

by KERRYLUCZYK
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
May 15, 2020 -

Fred Martin Nissan responded

We are happy to have been of great service! Thank you for your 5-Star Review and your business!

May 08, 2020

It is great being treated right every time you walk in the service department, they are efficient and fast. And they only do the work needed More

by DJCANNONEDO
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita, Denise Law
May 15, 2020 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! Thanks for your review.

May 08, 2020

Nate was awesome, friendly, quick, and efficient. He recommended relevant upgrades/ replacements and didn’t hassle me about them. He let me make my choice. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Nate
May 15, 2020 -

Fred Martin Nissan responded

Matt, we are glad we could help! Thanks for your review!

May 08, 2020

I've been coming to Fred Martin Nissan for several years now and I think the dealership is awesome. Everybody from the sales man to the service man are very knowledgeable. The service department is prompt, More

by LISAWAID
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We appreciate your repeat business.

May 08, 2020

Service was good. Just don’t appreciate the pressure of replacing filters when not necessary. Too many emails stating you need to replace them after you have told them no!!!! More

by JULIEACOLLINS5
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

The best dealership I've ever been to . from top to bottom everyone is professional, knowledgeable an very reliable, an respectful. Thank you service department as always. Great staff.. More

by Mo
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Jonathan Maas, Brandon Murgatroyd, Jeff Pennell, Denise Law, Troy Dittemore, Jacob Dreher, John Klotz
May 08, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your kind words. We are happy to have been of service.

May 07, 2020

Fred Martin always does a great job. They are the BEST! Always do what they say they will do and it is always done right the 1st time. More

by DICKPRATT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone
May 07, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your business!

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