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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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May 21, 2020

The service was efficient and I was treated very kindly and friendly. The job to be performed was very thoroughly explained and I was informed of the prices and my options More

by JESUS.VALENCIA
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 29, 2020 -

Fred Martin Nissan responded

Thank you for your 5-Star Review!

May 20, 2020

Oil change, tire rotation Service personnel were very courteous and very friendly Was very prompt on getting vehicle done. Went over inspection report throughly and explained e More

by BISCHONSDADDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Anderson
May 29, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

May 20, 2020

Overall it was very great service experience. Very speedy responses to my questions and status updates. Very appreciative of the high level of customer service. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

May 20, 2020

Always great service, always prompt and very thorough. Everything is explained well and the car was washed when it was returned to me. Great dealership More

by DRGEARHART3
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the kind words and the 5-Star Review!

May 19, 2020

I trust Patrick Hine. I call him for all of my service needs for 2 vehicles. He is courteous, knowledgeable and honest. That’s why I remain a long time customer. More

by RADONJICHRT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for your continued business and the 5-Star Review!

May 19, 2020

I didn’t have an appointment but they worked me in and did an outstanding job. They kept me informed all the way. I would recommend them to my family and friends. More

by MARSCOTTIS
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

May 15, 2020

On time. Accurate work done, oil and filter change. No extra work required. Car washed and ready to go. Friendly courteous staff. I have no complaints will use them again. More

by CHUCKWHITEHOUSE
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Fred Martin Nissan responded

We are happy to have been o service. Thank you for stopping in and for your 5-Star Review!

May 14, 2020

By far the easiest and nicest dealership I have dealt with. I have sent family members and they have also been pleased. I’ll keep sending my friends and families, More

by DEBRA Hodgkinson
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you Debra for the 5-Star Review and your recommendations.

May 13, 2020

Service was good Sales was good but did get a bit intense. Finance was good. I do not think I met a manger. But not sure masks being worn during pandemic Ashley was very very good More

by Tracycoplin
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

May 13, 2020

Staff were very accommodating and helpful regarding my service for a recall repair on my Nissan Altima. My service person also provided me with information regarding pricing for a replacement intelligent More

by Foster125
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for your Review and we hope on your next visit we are able to provide a 5-Star Experience!

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